Morgan Park Plumbing Electrical HVAC & Air-Duct Cleaning Co Inc in Chicago, Illinois 60643

Morgan Park Plumbing Electrical HVAC & Air-Duct Cleaning Co Inc

846 W 119th St, Chicago, IL 60643

4.2 (10 reviews)

Overview:
Morgan Park Plumbing Electrical HVAC & Air-Duct Cleaning Co Inc is a plumbing service located in Chicago, IL. The company specializes in a range of plumbing services while also offering electrical, HVAC, and air duct cleaning.

Services Provided:
Plumbing services, electrical services, HVAC services, air duct cleaning.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (773) 945-6273
Website: Not available

Customer Reviews and Sentiment:
Morgan Park Plumbing has received a mix of reviews across various platforms:

Google Reviews: 4.2 stars based on 10 reviews.

Positive feedback emphasizes the company’s quick response time, reliability, and efficiency in service. Customers have praised their plumbers for getting the job done on the first visit.

Examples of positive reviews include:
“This plumbing company is wonderful! They are quick to respond and very reasonable!” – June Feigelman
“Fast and Reliable company with excellent plumbers who get the job done on first visit.” – Adis Omerovic

However, some negative reviews highlight poor customer service experiences, including issues with appointment cancellations and lack of communication.

Examples of negative reviews include:
“Some of the worst customer service I have ever experienced.” – Chris Haen
“The most condescending person a patient will ever meet.” – S

Review Summary:
Positive Sentiments: Quick response, reasonable pricing, reliable service, efficiency, and capable plumbers.
Negative Sentiments: Poor customer service, missed appointments, and communication issues.

Additional Ratings:
BirdEye: 4.2 stars based on 10 reviews, indicating similar sentiments of satisfaction mixed with occasional service issues.
Total Lead Smart Rating: 6.5/10. This score reflects the overall customer satisfaction observed, but is tempered by the significant negative feedback regarding customer service.

Conclusion:
Morgan Park Plumbing Electrical HVAC & Air-Duct Cleaning Co Inc shows a solid reputation for plumbing services in Chicago, noted for their reliability and efficiency. However, potential customers should consider the mixed reviews, especially regarding customer service, before deciding to engage with the company.

Member Since August 2024

Listing Id 348789

Contact Info

846 W 119th St, Chicago, IL 60643
(773) 945-6273
Lead Smart Rating :
6.5/10.0

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846 W 119th St, Chicago, IL 60643

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Reviews

June Feigelman

3 months ago

This plumbing company is wonderful! They are quick to respond and very reasonable!

Adis Omerovic

3 years ago

Fast and Reliable company with excellent plumbers who get the job done on first visit.

4 years ago

The most condescending person a patient will ever meet. Lacks sympathy, patience, understanding of pcp patients & now, Veterans. Yes, We are all stunned, including many reputable doctors, that she is treating Veterans due to doctor shortage in Tuscaloosa, but here we are. Before she lost job at family practice, she stopped seeing her patients she worked with for years, left them without a doctor to continue treatment, then went to work full time for the VA, because her previous office shut its doors. It’s considerably a higher risk factor for misdiagnosis of the elder. There’s significant amount of patients that have seen her only once for primary care & VA, never came back to her. Patient feedback survey was done at her offices, which started years ago at DCH, pc facility, which shut its doors, then to VA, became quite clear she was considered to a liability for current, future positions she intends on getting.

Chris Haen

10 years ago

Some of the worst customer service I have ever experienced. Had an appointment scheduled for them to send a plumber to fix a leaking radiator. Took the day off of work and no one showed up. When I called the office, the receptionist said “Oh, they had to cancel, I thought the plumber would call you to let you know. Don’t worry though, we will take care of you.” Well, long story short, many calls, appointments made and cancelled (all cancellations by them) it ends up with “we don’t have any plumbers with the necessary skills to fix a radiator. You will have to call someone else.” Really? You don’t have plumbers that can fix leaking pipes? This was not my first time using them, but will definitely be my last. Had previous problems with them as well with a bill. Stay far, far away.