Overview:
Casselberry, FL Plumbing Electrical Heating DryerVent Air-Duct Cleaning & AC Repair LLC is located in Casselberry, Florida, and primarily offers plumbing services, along with additional services related to electrical and heating systems. The company aims to serve the local community by providing various plumbing solutions.
Services Provided:
– Plumbing repairs
– Drain cleaning
– Clogged toilet services
– Plumbing system installations
– Customer service
Hours of Operation:
Monday to Saturday, 9 AM to 5 PM
Contact Information:
Phone: (407) 901-2170
Customer Reviews and Sentiment:
Casselberry, FL Plumbing Electrical Heating DryerVent Air-Duct Cleaning & AC Repair LLC has received overwhelmingly negative reviews across various platforms:
Google Reviews: 2.0 stars based on 13 reviews.
Positive feedback is sparse, with one customer expressing satisfaction about the ability to track technician progress via text, although this instance was largely overshadowed by widespread customer dissatisfaction.
Examples of positive reviews include:
“I’m glad I can track the progress of the technician via text messages…” – Kayden25 I
The complaints frequently highlight unprofessional behavior, lack of knowledge, poor customer service, and inefficiency. Customers have expressed frustration with unresponsive service and the dissatisfaction with the quality of work provided.
Negative sentiments are expressed in reviews such as:
“Frederick was unprofessional, impatient, and lacked knowledge…” – Colby Bullock
“They claimed to have a showroom but the uninformed staff were no help…” – L Howe
“Terrible responsiveness. Take payment up-front to book a service appointment…” – Alex Johnston
Review Summary:
Positive Sentiments: Convenience of tracking the technician’s progress.
Negative Sentiments: Unprofessional service, lack of knowledge from technicians, poor communication, failure to complete jobs satisfactorily, and overall frustration with customer interactions.
Additional Ratings:
BirdEye: Rating unavailable
Better Business Bureau (BBB): Not accredited, 0 complaints in the last 3 years.
Total Lead Smart Rating: 2.5
Conclusion:
Casselberry, FL Plumbing Electrical Heating DryerVent Air-Duct Cleaning & AC Repair LLC appears to struggle with customer satisfaction, marked by consistent reports of unprofessional behavior and inadequate service. Potential customers should exercise caution and consider other options based on the prevailing negative reviews.
Member Since August 2024
Listing Id 347760