Roto-Rooter Plumbing Drain Services

Roto-Rooter Plumbing Drain Services

Available
location 502 E Cottonwood Ln #16, Casa Grande, AZ 85122
4.7 (56 reviews)

Overview:
Roto-Rooter Plumbing Drain Services is a plumbing company based in Casa Grande, AZ. They offer a range of plumbing services, specializing in drain cleaning and emergency plumbing needs.

Services Provided:
– Drain cleaning
– Plumbing repairs
– Hot water heater replacement
– Emergency plumbing services
– Inspection and treatment for plumbing issues

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (520) 747-0600
Website: https://www.rotorooter.com/casagrandeaz/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website

Customer Reviews and Sentiment:
Roto-Rooter Plumbing Drain Services has a generally positive reception but also some notable concerns regarding service reliability:

Google Reviews: 4.7 stars based on 56 reviews.

Positive feedback emphasizes the responsiveness, quality service, and professionalism of technicians like Carlos. Customers have commended the company’s quick turnaround time and thorough assistance.

Examples of positive reviews include:
“Thank you for your assistance with the storm drain inspection project.” – Christopher Bush
“Carlos is indeed a plumbing GOD…” – Sarah Metz
“A service tech was here within an hour.” – Jan Cox

However, there are complaints regarding service cancellations and lack of communication:
“They decided to cancel without letting me know…” – Dave Wasson
“What? No service in my area on the weekends???” – Joe Ayala

Review Summary:
Positive Sentiments: Quick response times, professional service, skilled technicians, reasonable pricing, good customer service.
Negative Sentiments: Inconsistent availability, unsatisfactory communication regarding appointments, and service cancellations.

Additional Ratings:
BirdEye: 4.7 stars based on 56 reviews, indicating a strong general satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been two complaints in the last three years, reflecting issues with service reliability.
Total Lead Smart Rating: 7.8

Conclusion:
Roto-Rooter Plumbing Drain Services is recognized for their prompt and professional plumbing services in Casa Grande, AZ. Customers appreciate the quality work of technicians like Carlos, but potential clients should be cautious of the reported issues with service cancellations and communication reliability before scheduling their services.

business

Member Since August 2024

Listing Id 347718

Contact Info

  • address 502 E Cottonwood Ln #16, Casa Grande, AZ 85122
  • phone (520) 747-0600
  • Lead Smart Rating :
  • 7.8/10.0
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Listing location

  • address 502 E Cottonwood Ln #16, Casa Grande, AZ 85122
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