Belgrade Plumbing in Bozeman, Montana 59715

Belgrade Plumbing

520 W Griffin Dr, Bozeman, MT 59715

3.7 (12 reviews)

Overview:
Belgrade Plumbing is a plumbing service located in Bozeman, MT. The company specializes in plumbing installations, maintenance, and repair services, catering to both residential and commercial clients.

Services Provided:
– Plumbing installation
– Plumbing repair
– Radiant heating systems
– Customer service and support

Hours of Operation:
– Monday to Friday: 8 AM to 5 PM
– Closed on weekends

Contact Information:
Phone: (406) 522-7557
Website: N/A

Customer Reviews and Sentiment:
Belgrade Plumbing has a rating of 3.7 stars based on 12 reviews.

Positive feedback often highlights Dennis’s honesty, promptness, and willingness to provide assistance beyond the call of duty. Customers appreciate his responsiveness and the quality of work performed.

Examples of positive reviews include:
“If you’re looking for a plumber with honesty, integrity, and great customer service, Dennis is your guy.” – Amanda Ricker
“Dennis is very nice. He troubleshooted with us over the phone and worked us in quickly…” – Jennifer Caroline Hanson

Negative sentiments frequently point to issues with communication and service reliability, suggesting a lack of follow-up and dissatisfaction with payment processes.

Examples of negative reviews include:
“Belgrade Plumbing… will take your money & never call you back.” – F.G. Sandarrson
“He stopped answering his phone and tells me the office will take care of it.” – Jennifer Estes

Review Summary:
Positive Sentiments: Honesty, integrity, prompt service, exceptional customer support.
Negative Sentiments: Communication problems, customer service issues, payment dissatisfaction, and missed appointments.

Additional Ratings:
BirdEye: 3.7 stars based on 12 reviews, reflecting mixed feedback with notable praise for work quality alongside significant concerns.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been several complaints regarding communication and service delivery.
Total Lead Smart Rating: 5.5

Conclusion:
Belgrade Plumbing in Bozeman, MT, offers a range of plumbing services with a focus on customer care but faces challenges regarding communication and follow-up. Customers have praised Dennis for his professionalism and technical skills, yet they have also raised concerns over service reliability. Potential clients should weigh these factors before engaging with the company.

Member Since August 2024

Listing Id 345609

Contact Info

520 W Griffin Dr, Bozeman, MT 59715
(406) 522-7557
Lead Smart Rating :
5.5/10.0

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520 W Griffin Dr, Bozeman, MT 59715

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Reviews

amanda ricker

3 months ago

If you’re looking for a plumber with honesty, integrity, and great customer service, Dennis is your guy. Dennis installed our radiant heat, boiler, and plumbing in our new house. I have texted him to ask questions about our systems or fixtures, and once when our water shut off due to an issue with the well pump. He responds immediately to give advice, explain, or help even tho the problem was not with anything he installed – like the well, which is another company. He has done excellent work, stood by his work, and offered to go above and beyond.

Jennifer Caroline Hanson

7 months ago

Dennis is very nice. He troubleshooted with us over the phone and worked us in quickly when we couldn’t figure the issue out. It is nice dealing with someone who truly wanted to help and not just take advantage of his clients. We appreciated his expertise and time.

F.G. Sandarrson

8 months ago

Belgrade Plumbing is owned and operated by the same guy who runs “Don’s Plumbing Heating & Super Rtr”. Both will take your money & never call you back. Despicable.

Jennifer Estes

a year ago

Dennis, was doing a job locally and needed parts. He didn’t have his credit card on him and told us to invoice him. I have been invoicing him for two years. He stopped answering his phone and tells me the office will take care of it. Well, he is the office. I’m not impressed with his poor payment service. Because of issues like this, loaning parts out and selling them over the counter has been ended. You would think other business owners would have your best interest in mind.

Paul Erickson

2 years ago

Dennis and his father always did a great job for me.

Tim Malone

3 years ago

We use Belgrade Plumbing through our business and we have always found them to have done an outstanding job. They are easy to partner with and treat their customers with the highest level of respect. It was very nice doing business with them.

Gerrit Egnew

5 years ago

Our home warranty provider requested an inspection at 9am on Monday; we received an automatic text from these folks that they’d call to schedule within 24 hours. It’s Friday night, and we have received no contact, despite a dozen or more phone call, several voicemails, and two more call to the home warranty provider, who called them, left a message, and emailed them. What gives?

dezerae Hoppe

5 years ago

Dennis saved the day. He arrived quickly and accommodated our schedule perfect. I highly recommend Belgrade plumbing.

Ryan Momot

6 years ago

Dennis was great! Went above and beyond to get the job done right and in a timely manner. Would highly recommend him.

Jenna Danielson

6 years ago

Dennis is absolutely AMAZING! He is very sweet and very much knows how to deal with/work with insurance companies if you happen to be dealing with an ins claim. I would highly recommend him to anyone. He is an honest and kind person and you do not come across that often anymore.