J Wiser Plumbing

Overview:
J Wiser Plumbing is a reputable plumbing service located in Blue Springs, MO. They are known for providing high-quality plumbing solutions and excellent customer service, serving clients in the Kansas City metropolitan area.

Services Provided:
– Plumbing repairs
– Shower valve replacement
– Water heater installation
– General plumbing services
– Customer service

Hours of Operation:
Monday to Friday 8 AM to 6 PM

Contact Information:
Phone: (816) 228-8128
Website: Not available

Customer Reviews and Sentiment:
J Wiser Plumbing has received a generally positive reception across various platforms:

Google Reviews: 4.5 stars based on 14 reviews.

Positive feedback reflects the company’s exceptional customer service, professionalism, and reasonable pricing. Customers often commend the responsiveness and knowledge of the staff.

Examples of positive reviews include:
“Best plumbing company in the KC metro! Very well ran business.” – Marissa Wiser
“Honest and very easy to work with – highly recommend him.” – Carl Ferrara
“Awesome customer service! Very knowledgeable!” – Joann Deshazer

However, there are some negative sentiments regarding communication issues, such as unreturned calls which led to customer dissatisfaction.

Examples of negative reviews include:
“They never returned the phone call to schedule repair.” – James Phipps
“I have left 3 messages the last 3 days and no one will return my call.” – Keri Shoff

Review Summary:
Positive Sentiments: Exceptional customer service, professionalism, reasonable pricing, knowledgeable staff, prompt service.
Negative Sentiments: Poor communication, unreturned phone calls, scheduling issues.

Additional Ratings:
Total Lead Smart Rating: 7.5/10
This rating reflects overall customer satisfaction and service quality, while also acknowledging the communication issues noted by a few customers.

Conclusion:
J Wiser Plumbing is a strong choice for plumbing needs in Blue Springs, MO, recognized for their excellent customer service and professionalism. However, potential clients should be aware of the mixed experiences regarding communication before proceeding with their services.