Acorn Plumbing & Heating

Overview:
Acorn Plumbing & Heating is a plumbing service provider located in Billings, MT. The company specializes in various plumbing services, including repairs, installations, and maintenance, with a reputation for timely response and customer satisfaction.

Services Provided:
– Plumbing repairs
– Installation of plumbing fixtures
– AC repair
– Sump pump services
– Boiler servicing

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (406) 259-6599
Website: http://www.acornplumbing.com/

Customer Reviews and Sentiment:
Acorn Plumbing & Heating has an overall rating of 3.9 stars based on 29 reviews.

Positive feedback highlights quick response times, professional service, and quality work on plumbing issues. Customers have expressed satisfaction with the company’s promptness and technician expertise.

Examples of positive reviews include:
“Acorn got us scheduled right away. Thad showed up early and quickly addressed our problem.” – Daq
“I had a problem with my sump pump… So pleased with the rapid response and level of customer service!” – Connie Bouslaugh
“Superb assistance when requested.” – Cynthia Hutchinson

Negative feedback primarily addresses issues with communication and pricing concerns.
The complaint mentioned a lack of follow-up after service estimation, leading to customer dissatisfaction.

Review Summary:
Positive Sentiments: Rapid response, professional behavior, quality workmanship, and good customer service.
Negative Sentiments: Communication issues and perceived high costs.

Additional Ratings:
Google Reviews: 3.9 stars based on 29 reviews.
BirdEye: N/A
Better Business Bureau (BBB): N/A
Total Lead Smart Rating: 7.3

Conclusion:
Acorn Plumbing & Heating is a reliable plumbing service in Billings, MT, notable for its prompt service and professional expertise. However, potential customers should be mindful of reported communication issues and pricing concerns before engaging their services.