Eastern Mechanical Inc

Overview:
Eastern Mechanical Inc is a plumbing company located in Biddeford, ME. The business provides various plumbing services, aiming to cater to both residential and commercial customers in the area.

Services Provided:
Plumbing installation, repair services, customer service, drainage issues, hot water solutions.

Hours of Operation:
Monday to Friday 9 AM to 5 PM
Closed on weekends.

Contact Information:
Phone: (207) 282-7387

Customer Reviews and Sentiment:
Eastern Mechanical Inc has received mixed reviews across various platforms:

Google Reviews: 3.0 stars based on 2 reviews.

Positive feedback emphasizes the professionalism and customer service of the staff. Customers appreciated their commitment to customer satisfaction and timely service.

Examples of positive reviews include:
“I have nothing but great things to say about everyone I have dealt with at Eastern Mechanical.” – Kathy M

The negative review highlighted severe workmanship issues, including incorrect installation and causing property damage.

Examples of negative reviews include:
“The work was horrible – ran the drain-waste-pipe in the wrong direction… had to hire a different fellow to tear it all out & do it correctly.” – yeswe listedthat

Review Summary:
Positive Sentiments: Professionalism, timely service, commitment to customer satisfaction.
Negative Sentiments: Serious workmanship errors, dissatisfaction with repairs.

Additional Ratings:
BirdEye: 3.0 stars based on 2 reviews, showing consistent feedback with substantial concerns noted.
Better Business Bureau (BBB): The business has a presence but no rating available, indicating unresolved complaints or issues.
Total Lead Smart Rating: 4.5

Conclusion:
Eastern Mechanical Inc has demonstrated a commitment to customer service and professionalism, particularly noted in positive reviews. However, potential customers should exercise caution due to significant concerns raised regarding workmanship and repairs.