Overview:
Rooter Man of Belton is a plumbing company located in Belton, TX, providing comprehensive plumbing services to the local community. The company is known for its professional team and efficient service delivery, catering to various plumbing needs including drain cleaning, water heater installation, and general plumbing repairs.
Services Provided:
– Drain cleaning
– Hydrojetting
– Sewer line repair
– Water heater installation
– Home warranty assistance
Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays
Contact Information:
Phone: (254) 231-0014
Website: https://www.rooterman.com/
Customer Reviews and Sentiment:
Rooter Man of Belton has maintained a positive reputation with a rating of 4.4 stars based on 139 reviews.
Positive feedback emphasizes the professionalism, expertise, and efficiency of staff. Customers particularly appreciate the team’s ability to handle complex plumbing issues and their commitment to thorough service.
Examples of positive reviews include:
“William and James were excellent and very professional.” – Jaquita Wilson
“James and Parker came and fixed our sewer lines and did a fantastic job!” – katelyn peters
“This company has fair pricing and the ladies in the office are exceptionally professional and friendly.” – Sherri Morales
Conversely, some negative feedback has been noted regarding customer service experiences and communication issues, particularly with the office staff.
Examples of negative reviews include:
“Don’t claim to be open 24/7 if it’s not true…” – A
“They assessed the issue but never came out to repair the issue.” – Caren Harvey
Review Summary:
Positive Sentiments: Professional service, knowledgeable staff, efficient problem-solving, fair pricing, thorough explanations.
Negative Sentiments: Issues with communication, inconsistent customer service experiences, and delays in service fulfillment.
Additional Ratings:
BirdEye: 4.4 stars based on 139 reviews, showing a consistent level of customer satisfaction despite some complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). No significant complaints noted in recent history.
Total Lead Smart Rating: 7.2
Conclusion:
Rooter Man of Belton stands out as a reliable choice for plumbing services in Belton, TX, recognized for their skilled technicians and effective service delivery. However, potential customers should take note of customer service inconsistencies highlighted in some reviews to ensure a positive experience.
Member Since August 2024
Listing Id 344396