Frontier Plumbing in Bakersfield, California 93308

Frontier Plumbing

6309 7 Seas Ave, Bakersfield, CA 93308

4.1 (16 reviews)

Overview:
Frontier Plumbing is a plumbing service provider located in Bakersfield, California. The company offers a range of plumbing services including repairs and installations. They are recognized for their prompt service and knowledgeable technicians.

Services Provided:
– Water heater repair and installation
– Plumbing repairs
– Customer service

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (661) 589-6203
Website: https://www.frontier-plumbing.com/

Customer Reviews and Sentiment:
Frontier Plumbing has garnered mixed reviews from its customers:

Google Reviews: 4.1 stars based on 16 reviews.

Positive feedback emphasizes efficient service and knowledgeable technicians. Customers have highlighted their experiences with specific technicians like Mark, noting promptness and effective problem resolution.

Examples of positive reviews include:
“Great experience with our service tech Mark.” – Bill & Kay Vines
“They were able to come out within a couple of hours and had the parts in stock!” – Jennifer Bryant

However, there are significant complaints regarding customer service, particularly issues related to appointment scheduling and rude staff.

Examples of negative reviews include:
“The front desk customer service is a nightmare.” – Gerardo Covarrubias
“Even though A.O. Smith is covering the labor… the rude lady at the front desk.” – J “JQuintana” Quintana

Review Summary:
Positive Sentiments: Efficient service, knowledgeable technicians, quick response.
Negative Sentiments: Poor customer service, difficulties in scheduling appointments, rude staff.

Additional Ratings:
BirdEye: 4.1 stars based on 16 reviews, indicating a similar trend in customer feedback.
Total Lead Smart Rating: 5.2

Conclusion:
Frontier Plumbing provides essential plumbing services in Bakersfield, CA, and is praised for the efficiency of its technicians. However, prospective customers should be cautious due to the mixed reviews concerning customer service and appointment availability.

Member Since August 2024

Listing Id 343447

Contact Info

6309 7 Seas Ave, Bakersfield, CA 93308
(661) 589-6203
Lead Smart Rating :
5.2/10.0

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Listing location

6309 7 Seas Ave, Bakersfield, CA 93308

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Reviews

J “JQuintana” Quintana

3 weeks ago

Frontier Plumbing wouldn’t come out and service my water heater. Even though, A.O Smith is covering the labor. According to the rude lady at the front desk, “We don’t service Wasco”. A.O Smith says they do. All in all, lady at the front desk, reconsider getting another job.

Bill & Kay Vines

4 months ago

Great experience with our service tech Mark. He found the source of the problem with our less than a year old tankless water heater, arranged for the part to be shipped directly to us and come back to change out. We will definitely use Frontier and Mark for all of our plumbing needs in the future.

Gerardo Covarrubias

6 months ago

Front desk customer service is a nightmare. 3 days to try and even get in appointment. The 1st time they didn’t even show up. I never argued there 245$ visit I was fine with that I just needed the service done. After Day 3 they tell me they have availability in 4 days. Ridiculous and a waste of time. Hey Frontier plumbing. I would have bought a new Boiler for all I care I had no issues with prices or labor or services. I just couldn’t get an appointment to save my life. Never got past the appointment process.

Nick Awad

8 months ago

they came out to fix brand new toilets that don’t flush properly and there was a small leak on the same toilet, and he couldn’t even tighten to prevent leak

Omar Martinez

5 years ago

My experience is from the inside. As an ex employee of Frontier. I have nothing but admiration and positive feedback on they’re organization and efficiency, superb example of how a company should run. Plus on a personal level as a new comer to California from Texas they gave me an opportunity. Now I got my own company. But all I can say is THANKS!!!!

Lawrence Garcia

5 years ago

Remaldo did an excellent job,

Jennifer Bryant

5 years ago

My hot water heater went out this weekend. Called the manufacture and they gave me Frontier’s number and told me they would ship out the part next day. Called Frontier and they told me they could be out within a couple of hours and they had the parts in stock! That I could just drop off the part being sent to me later on. I was so shocked and grateful! Romaldo showed up on time and was very fast and efficient! Within hours I have a working hot water heater! That is good customer service! I know who I will be contacting if I ever need a plumber again!