Pacific Northwest Plumbing

Overview:
Pacific Northwest Plumbing is a highly-rated plumbing service located in Auburn, WA. With a focus on residential plumbing solutions, they have built a strong reputation for their professionalism and customer service.

Services Provided:
– Plumbing repairs
– Leak detection and repair
– Water heater services
– Diagnostic services
– Residential plumbing consultations

Hours of Operation:
Monday to Sunday, 8 AM to 8 PM
Closed on: None

Contact Information:
Phone: (425) 623-2341
Website: https://pacificnorthwestplumbing.com/

Customer Reviews and Sentiment:
Pacific Northwest Plumbing boasts a 4.9-star rating based on 54 reviews.

Positive feedback highlights the company’s helpfulness, timely responses, quality of work, and professionalism. Customers appreciate their thoroughness and ability to educate clients about plumbing options.

Examples of positive reviews include:
“Dave was awesome and super helpful! I’ll always call for him when I need a plumber!” – Jim Maiolo
“Thorough and professional” – Dorothy Graham
“Service and price point was superior! Thank you Pacific NW plumbing!” – Juli Highfill

However, there is a notable complaint regarding pricing transparency and customer service follow-up critical of the costs that escalated unexpectedly and unresolved service promises.

Negative feedback includes:
“…the bill came out to over $800… I would stay away from this company…” – Byron Sharkey

Review Summary:
Positive Sentiments: Helpful service, promptness, professionalism, thorough diagnostics, and strong customer education.
Negative Sentiments: Issues with pricing transparency, misquoted costs, and inadequate follow-up on service promises.

Additional Ratings:
Google Reviews: 4.9 stars based on 54 reviews.
BirdEye: 4.9 stars based on 54 reviews.

Total Lead Smart Rating: 8.8

Conclusion:
Pacific Northwest Plumbing stands out as a trusted plumbing service in Auburn, WA, known for their reliability and quality of work. While most customers speak highly of their experiences, it’s important for prospective clients to consider the mixed feedback regarding pricing clarity and service follow-up before making their choice.