Palette Plumbing | Emergency Plumber, Drain Cleaning, Tankless Water Heater Repair and Installation Atlanta, GA in Atlanta, Georgia 30306

Palette Plumbing | Emergency Plumber, Drain Cleaning, Tankless Water Heater Repair and Installation Atlanta, GA

1055 Blue Ridge Ave NE, Atlanta, GA 30306

4.9 (231 reviews)

Overview:
Palette Plumbing is a highly rated plumbing service located in Atlanta, GA. The company specializes in emergency plumbing, drain cleaning, and tankless water heater repair and installation, providing reliable solutions to a variety of plumbing needs.

Services Provided:
– Emergency Plumbing Services
– Drain Cleaning
– Tankless Water Heater Repair and Installation
– General Plumbing Services

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (470) 260-5367
Website: http://paletteplumbing.com/?utm_campaign=gmb

Customer Reviews and Sentiment:
Palette Plumbing has an outstanding reputation, boasting a Google Reviews rating of 4.9 stars based on 231 reviews.

Positive feedback focuses on prompt service, professionalism, and quality of workmanship. Customers frequently mention the expertise and friendliness of their plumber, particularly one named Billy, who has received high praise for his efficiency and helpfulness.

Examples of positive reviews include:
“Billy did a great job. Super nice guy and knocked out the fix in no time!” – Bennett Stamper
“Billy was very professional and knowledgeable… installed it in no time!” – Samuel Fakorede
“Billy was professional, courteous, and efficient… he found a diamond earring I had been missing.” – Joan H

There was one noted complaint where a customer expressed dissatisfaction regarding the company’s policy on repairing older units, though they still appreciated the customer service and free consultations.

Review Summary:
Positive Sentiments: Professionalism, promptness, thorough cleaning, knowledgeable staff, and excellent customer service.
Negative Sentiments: Restrictions on repairs for older plumbing units but with a focus on good service.

Additional Ratings:
BirdEye: 4.9 stars based on 231 reviews, aligning with the positive trends in customer feedback.
Better Business Bureau (BBB): The business has a profile but is not accredited; it has a BBB rating of NR (No Rating) and no recorded complaints.
Total Lead Smart Rating: 9.2/10

Conclusion:
Palette Plumbing is a top choice for plumbing services in Atlanta, GA, known for its excellent customer service and skilled technicians. While there is a minor complaint regarding older unit repairs, the overall sentiment among customers remains overwhelmingly positive, highlighting a strong reputation in the community.

Member Since August 2024

Listing Id 342823

Contact Info

1055 Blue Ridge Ave NE, Atlanta, GA 30306
(470) 260-5367
Lead Smart Rating :
9.2/10.0

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Reviews

Bennett Stamper

16 hours ago

Billy did a great job. Super nice guy and knocked out the fix in no time!

Samuel Fakorede

3 days ago

Billy was such a joy to work with. Don’t let his mullet distract you lol He was very professional and knowledgeable about my situation. I had called in to get a sump pump installed for my dehumidifier but it was actually a condensate pump. He installed it in no time and showed me how it worked.

Joan H

4 days ago

Billy was professional, courteous and efficient. Above all, honest. He found a diamond earring on the bathroom floor that I had been missing.

Jade Barricelli

5 days ago

Billy did a great job installing our new shower system. He was very attentive to cleanliness, explained all my options, and was really friendly too. Plus, he has a cool haircut! 😎 …

John Lindo

a week ago

JJ and Richard did a fantastic job of installing a new water-heater the next day after a very reasonable quote.

David S

a week ago

I called and was able to get same day service. Not all heroes wear capes. Some are named Billy, who is a master of his craft with a sweet Morgan Wallen cut.

Chante

2 weeks ago

This company wouldn’t make repairs to my unit because it was older than 10 years in age, however, I appreciated the customer service and they don’t charge for consultations. I would recommend thie business to others who are in search of a plumbing company.

Stephen Andrews

2 weeks ago

Billy was great. Very nice, quick and fixed the problem.

Brian Lucien

2 weeks ago

Billy Ochoa who has done plumbing before in my house has done it again! I really appreciate him taking the time and getting us right reliving us from this clogged situation. If you ever need a good plumber Billy is the guy!

Jeff Roffman

3 weeks ago

Billy is fantastic! He stayed all day and night to make sure everything was perfect. Polite and professional. Everything works and looks great. Thank you!