Roto-Rooter Plumbing & Water Cleanup

Overview:
Roto-Rooter Plumbing & Water Cleanup is a reputable plumbing service located in Athens, GA. They specialize in a variety of plumbing services, including emergency plumbing, water cleanup, and drainage solutions.

Services Provided:
– Plumbing repairs
– Emergency plumbing
– Water cleanup
– Drain cleaning
– Leak detection
– Installation and repair of plumbing systems

Hours of Operation:
Monday to Saturday 8 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (706) 465-5755
Website: https://www.rotorooter.com/athensga/

Customer Reviews and Sentiment:
Roto-Rooter Plumbing & Water Cleanup has received positive reviews across various platforms:

Google Reviews: 4.8 stars based on 147 reviews.

Positive feedback emphasizes the company’s professionalism, responsiveness, and quality of service. Customers appreciate the technicians’ courteous and thorough approach to diagnosing and solving plumbing issues.

Examples of positive reviews include:
“Quick to respond. The technician was friendly, professional, and honest!” – committing natural
“Corwin was professional in every way… 100% happy and highly recommend.” – Arlene Mix
“Roto Rooter was punctual, professional and kind.” – Kristen Baskin

The negative sentiment stated a pricing discrepancy compared to a local competitor.
“I was quoted a price that was double the price of what I paid to another local company.” – Jeff Fogg

Review Summary:
Positive Sentiments: Professionalism, quick response, thorough explanations, effective solutions, and friendly service.
Negative Sentiments: Discrepancy in pricing compared to competitors.

Additional Ratings:
BirdEye: 4.8 stars based on 147 reviews, reflecting consistent customer satisfaction and professionalism.
Better Business Bureau (BBB): The business has a profile and is accredited with a rating of A+. They have no complaints listed in the last three years.

Total Lead Smart Rating: 8.5

Conclusion:
Roto-Rooter Plumbing & Water Cleanup is a highly rated choice for plumbing services in Athens, GA, known for their efficient and professional service. However, potential customers should consider the pricing concerns mentioned in some reviews before making a decision.