Viking Septic Services

Overview:
Viking Septic Services is a reputable septic system service provider located in Asheville, NC. Known for their commitment to quality and customer satisfaction, they offer a range of septic services to handle various customer needs.

Services Provided:
– Septic system installation
– Septic tank maintenance and pumping
– Inspection and reporting
– Emergency septic services

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (828) 782-0003
Website: https://vikingavl.com/

Customer Reviews and Sentiment:
Viking Septic Services has received positive reviews on multiple platforms, showcasing a solid rating of 4.5 stars based on 35 reviews.

Positive feedback emphasizes their punctuality, professionalism, and efficiency. Customers appreciate the friendly service and thorough work, often noting the excellent cleanup after job completion.

Examples of positive reviews include:
“Viking septic systems were on time, very nice, and very informative. I highly recommend them.” – Flint Hutto
“The work they performed was done promptly and they repaired the yard such that you could hardly tell there was any excavation equipment on the property.” – Lindy Miller
“Had to locate and work in the pouring rain until finished. Super pleased!” – John Phillips

However, there are also complaints regarding reliability. Some customers mentioned scheduling issues and a lack of communication.

Negative sentiments included:
“Bailed on me twice.” – Adam Combs
“Had a semi urgent situation…said he would be out in the morning. Mid morning, nothing.” – Laura White

Review Summary:
Positive Sentiments: Punctuality, professionalism, friendly service, quick turnaround, and effective cleanup.
Negative Sentiments: Scheduling issues, lack of communication, and missed appointments.

Additional Ratings:
BirdEye: 4.5 stars based on 35 reviews, sustaining the overall positive trend with some noted reliability concerns.
Better Business Bureau (BBB): Not listed.
Total Lead Smart Rating: 7.5/10

Conclusion:
Viking Septic Services demonstrates a strong reputation in Asheville, NC, highlighted by their professionalism and prompt service. However, potential customers should be cautious of the mixed reviews regarding scheduling reliability before making a decision.