Ray’s Septic Tank & Grading Service

Overview:
Ray’s Septic Tank & Grading Service is a plumbing and septic system service provider located in Archdale, NC. They specialize in septic tank pumping, installation, and grading services, offering quick and professional assistance for residential and commercial clients.

Services Provided:
– Septic tank pumping
– Septic system installation
– Grading services
– Diagnostics and repairs

Hours of Operation:
Monday to Saturday 8 AM to 5 PM

Contact Information:
Phone: (336) 431-5151
Website: https://www.rayssepticandgrading.com/

Customer Reviews and Sentiment:
Ray’s Septic Tank & Grading Service has a favorable rating of 4.4 stars based on 21 reviews.

Positive feedback emphasizes the company’s professionalism, quick response time, and effective service. Customers have particularly appreciated the promptness of the team and their willingness to address questions and issues.

Examples of positive reviews include:
“Ray and his team came to my rescue quick and professionally!” – Kara Vestal
“I recommend them because they are punctual and do a good job, very friendly!” – Betty Correa
“Ray came out and did a great job replacing crushed section and was quite reasonable.” – Robert Strange

On the downside, some reviews mention issues with appointment scheduling and communication, indicating delays and lack of follow-up.

Negative sentiments include:
“Very unprofessional… they forgot.” – Robbie Beeson
“He kept saying he’d be there next week…This went on for a month.” – Danielle Dawkins

Review Summary:
Positive Sentiments: Quick response, professionalism, quality work, friendly service.
Negative Sentiments: Communication issues, appointment delays.

Additional Ratings:
BirdEye: 4.4 stars based on 21 reviews, consistent with customer satisfaction but noting some service inconsistencies.
Total Lead Smart Rating: 7.5

Conclusion:
Ray’s Septic Tank & Grading Service is a competent option for septic system needs in Archdale, NC, known for their prompt service and professionalism. However, prospective clients should be mindful of the reported communication issues and scheduling challenges before proceeding with services.