Knik Plumbing & Heating in Anchorage, Alaska 99502

Knik Plumbing & Heating

4915 W 84th Ave, Anchorage, AK 99502

2.8 (4 reviews)

Overview:
Knik Plumbing & Heating is a plumbing company located in Anchorage, Alaska. The business offers various plumbing services, though specific details about the services offered are less than clear based on reviews.

Services Provided:
Plumbing services

Hours of Operation:
Not specified

Contact Information:
Phone: (907) 248-7305
Website: Not available

Customer Reviews and Sentiment:
Knik Plumbing & Heating has received mixed reviews across different platforms, leading to a low overall rating.

Google Reviews: 2.8 stars based on 4 reviews.

Positive feedback highlights good customer service and professional behavior from the technicians.

Examples of positive reviews include:
“I always have the best experience and customer service here!” – Melissa Kapelari

Negative feedback points to poor communication, unexpected charges, and dissatisfaction with the way the billing was handled.

Examples of negative reviews include:
“These people are scams… this company will never get work from me or anyone I know again.” – William SIMPSON

Review Summary:
Positive Sentiments: Great customer service, professional technicians.
Negative Sentiments: Poor communication, unexpected billing issues, and allegations of dishonesty.

Additional Ratings:
Total Lead Smart Rating: 3.5/10

Conclusion:
Knik Plumbing & Heating may have some strengths in customer service and technician professionalism, but potential customers should be cautious due to significant concerns regarding communication and billing, as reflected in the mixed reviews.

Member Since August 2024

Listing Id 341926

Contact Info

4915 W 84th Ave, Anchorage, AK 99502
(907) 248-7305
Lead Smart Rating :
3.5/10.0

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Listing location

4915 W 84th Ave, Anchorage, AK 99502

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Reviews

William SIMPSON

4 years ago

I wouldn’t recommend these people to anyone. after clarifying multiple times over the phone with their office personnel they came out did the job and left. their tech was awesome and polite. after the job I received a invoice for their work. one of which said 0$ because I signed up to have 2 duplexes done….. 2 duplexes means 4 units. then they came back and said each of my units needed it’s own package deal. they then re sent a 3rd invoice doubling my cost. these people are scam, they are not professional over the phone. lied to my girlfriend about things we discussed, even said I came in and talked with then in their office building and worked it all out. I literally have never stepped foot once in their business. I handled everything over the phone. this company will never get work from me or anyone I know again. save yourself the money this company is garbage.

Melissa Kapelari

5 years ago

I always have the best experience and customer service here! Thanks for everything.