Bland’s Plumbing, Inc

Overview:
Bland’s Plumbing, Inc is a plumbing service provider located in Alton, IL. The company offers a variety of plumbing services including sewer and water line replacements and general plumbing repairs.

Services Provided:
– Sewer line replacement
– Water line replacement
– General plumbing services
– Fair pricing and communication

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (618) 259-5053
Website: https://blandsplumbing.com/

Customer Reviews and Sentiment:
Bland’s Plumbing, Inc has garnered mixed reviews across different platforms:

Google Reviews: 3.7 stars based on 24 reviews.

Positive feedback highlights the company’s fair pricing, good communication, and effective services. Customers appreciate the quick turnaround and the professional handling of jobs.

Examples of positive reviews include:
“Bland’s Plumbing did an excellent job replacing my sewer line… Good communication, they arrived when they said they would…” – Aaron Hall
“…They got the job done fast and even avoided tearing up our garden and sidewalk. I would highly recommend them!” – Sage Macklay

However, there are several negative complaints regarding a lack of communication and poor follow-up, with multiple customers expressing frustration over unanswered calls and unreturned messages.

Examples of negative reviews include:
“Never returned my call.” – Cecilia Flowers
“They never returned my call.” – Hunter Franklin

Review Summary:
Positive Sentiments: Fair pricing, quick service, good communication, professional approach.
Negative Sentiments: Lack of responsiveness, communication issues, and some reported quality concerns.

Additional Ratings:
BirdEye: 3.7 stars based on 24 reviews, reflecting a similar pattern of customer satisfaction mixed with complaints.
Total Lead Smart Rating: 5.2

Conclusion:
Bland’s Plumbing, Inc provides essential plumbing services in Alton, IL, and is recognized for their professionalism and value. Nonetheless, potential customers should exercise caution due to several complaints regarding communication and follow-up experiences.