Len the Plumber Heating & Air, LLC

Overview:
Len the Plumber Heating & Air, LLC is a plumbing service based in Alexandria, VA, providing a range of plumbing and HVAC solutions. With a strong reputation reflected in their extensive customer base, they are known for handling emergency plumbing situations as well as routine plumbing needs.

Services Provided:
– Plumbing repairs
– Heating and air conditioning services
– Emergency plumbing services
– Sewer line cleaning
– Clogged drain solutions
– General plumbing maintenance

Hours of Operation:
Monday to Saturday 8 AM to 8 PM
Closed on Sundays

Contact Information:
Phone: (571) 388-2973
Website: https://lentheplumber.com/northern-va-area/?utm_source=google&utm_medium=organic&utm_campaign=GMB%20Listing%20VA

Customer Reviews and Sentiment:
Len the Plumber Heating & Air, LLC has received a generally positive reception across several platforms:
Google Reviews: 4.8 stars based on 5036 reviews.

Positive feedback emphasizes professionalism, promptness, and efficient service. Customers are particularly pleased with the company’s responsiveness and the quality of work.

Examples of positive reviews include:
“Brandon was very professional and efficient.” – Jim Oliver
“Professional, quick service. Very pleased with the results.” – Rick Wilson
“Emmanuel was very polite and professional as he arrived and worked to unclog the stoppage.” – Marc Shaw

On the flip side, some reviews highlight significant issues. The dissatisfaction usually revolves around communication problems and unresolved service issues.

Examples of negative reviews include:
“Failed to repair our air conditioning … leaving us in the middle of the summer without air conditioning.” – DJ Smith
“They are somewhat pathetically disorganized.” – Jill Schwartz

Review Summary:
Positive Sentiments: Professionalism, efficiency, courteous service, prompt response, and quality repairs.
Negative Sentiments: Issues with disorganization, service delays, and unresolved complaints about air conditioning repairs.

Additional Ratings:
BirdEye: 4.7 stars based on 5036 reviews, confirming the overall trend of customer satisfaction despite some negative feedback.
Better Business Bureau (BBB): The business has a profile and is accredited, currently holding a BBB rating of A+. No recent complaints noted.
Total Lead Smart Rating: 7.3

Conclusion:
Len the Plumber Heating & Air, LLC is a reputable choice for plumbing services in Alexandria, VA, lauded for their professional approach and efficiency. However, potential clients should consider the mixed reviews regarding organization and communication before making a decision.