A Quality Plumbing & Heating in Albuquerque, New Mexico 87123

A Quality Plumbing & Heating

908 Seattle Slew Ave SE, Albuquerque, NM 87123

4.4 (14 reviews)

Overview:
A Quality Plumbing & Heating is a plumbing service provider located in Albuquerque, NM. The company offers a variety of plumbing services and is known for its professionalism and friendly customer service.

Services Provided:
– Plumbing repairs
– Water heater installation and repair
– Emergency plumbing services
– Estimates for plumbing work

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (505) 271-5505

Customer Reviews and Sentiment:
A Quality Plumbing & Heating has a rating of 4.4 stars based on 14 reviews across various platforms.

Positive feedback underscores the company’s professionalism, quick response times, and high-quality workmanship. Customers appreciate the friendly service and the expertise of the technicians.

Examples of positive reviews include:
“They came to check out our problem within an hour!” – Ricki Gibbons
“Absolutely recommend their services… the nicest, most professional, and knowledgeable men you will ever meet!” – Abagail Webb
“A Quality is the only company my family will use!!” – Symone Montgomery

On the other hand, there are some negative sentiments regarding customer service and appointment reliability.

Examples of negative reviews include:
“Laurie wouldn’t even consider having someone come over for estimate unless I paid $125.00 up front.” – F Lujan
“Initially good then stopped showing up & completing jobs.” – Julia Kelly

Review Summary:
Positive Sentiments: Professional service, quick response, knowledgeable technicians, quality workmanship, and friendly demeanor.
Negative Sentiments: Issues with upfront costs for estimates, inconsistent job completion, and unresolved service calls.

Additional Ratings:
BirdEye: 4.4 stars based on 14 reviews.

Total Lead Smart Rating: 7.5

Conclusion:
A Quality Plumbing & Heating appears to be a reliable choice for plumbing services in Albuquerque, NM, particularly noted for their professional service and quick response times. However, potential customers should be cautious of the mixed reviews regarding customer service and the reliability of appointments.

Member Since August 2024

Listing Id 341352

Contact Info

908 Seattle Slew Ave SE, Albuquerque, NM 87123
(505) 271-5505
Lead Smart Rating :
7.5/10.0

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Listing location

908 Seattle Slew Ave SE, Albuquerque, NM 87123

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Reviews

F Lujan

2 months ago

Laurie (the receptionist and wife of owner) wouldn’t even consider having someone come over for estimate unless I paid $125.00 up front. I kept explaining the situation and even offered to send pictures and she wouldn’t even consider it. I think it’s terrible service and terrible first impression for possible customers

Ricki Gibbons

11 months ago

They came to check out our problem within an hour! I imagine this is not always possible, but we appreciated it. Wii definitely use them again. And Laurie (hope I got her name right) is amazing at understanding the plumbing problem and keeping us informed on scheduling and arrivals.

Abagail Webb

2 years ago

Absolutely recommend their services to anyone. The nicest, most professional, and knowledgeable men you will ever meet! Reggie and Ronnie do excellent work and explain everything to you.

Kelly Daws

2 years ago

A Quality Plumbing & Heating is amazing! They are professional, high quality and honest. I have used A Quality for a few different projects around my house and they have always done quality work without any issues. Highly recommend!

Symone Montgomery

3 years ago

Absolutely amazing! Our tankless water heater stopped working, they immediately came out, found the issue and called around to find replacement parts. They found and installed parts and fixed the issue within 48 hours! Very professional, and I felt very safe (Covid reasons) with the guys wearing their masks 24/7! Reggie took the time to explain what the problem was and why it happened, and was very patient when answering questions! Very reasonable price, unlike TLC who quoted an outrageously high amount of money to fix the problem. A Quality is the only company my family will use!!

Reggie Montgomery

3 years ago

Ms Julie kelly, my name is Reggie Montgomery. You posted a pretty negative review of my company. I believe you have the wrong company but if you would like to schedule an appointment we would be more than happy help.

Julia Kelly

3 years ago

Initially good then stopped showing up & completing jobs.

Damien Dumont

5 years ago

Great service with great work.

Judy Viers

6 years ago

This company is the ONLY plumbing company our family will use. They are friendly, professional, reasonable. A+A+A+A+

Daniel Yu

6 years ago

A Quality has always treated us right. Very friendly and they get the job done correctly the first time.