EM Plumbing Htg. Mech in Albuquerque, New Mexico 87105

EM Plumbing Htg. Mech

5113 Lomas De Atrisco Rd NW, Albuquerque, NM 87105

3.8 (6 reviews)

Overview:
EM Plumbing Htg. Mech is a plumbing service provider located in Albuquerque, NM. The company specializes in various plumbing services, including emergency repairs and installations, catering to both residential and commercial needs.

Services Provided:
– Water heater installation
– Faucet repair
– Air conditioning unit repairs
– General plumbing services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (505) 980-9334
Website: http://emplumbingabq.com/

Customer Reviews and Sentiment:
EM Plumbing Htg. Mech has a mixed reputation based on a small number of reviews:

Google Reviews: 3.8 stars based on 6 reviews.

Positive reviews highlight the company’s quick response, professionalism, and efficiency in emergency situations.

Examples of positive reviews include:
“EM Plumbing and Heating did an incredible job installing a new water heater!” – Elaine Gonzalez
“Best plumbing company in the business. Very knowledgeable.” – Ross Montoya
“Work was done swiftly so we weren’t inconvenienced.” – Cheryl Montoya

Negative feedback points to issues with customer service and communication, including rudeness and failure to properly assess plumbing needs.

Example of a negative review:
“Plumber was rude, did not look under the sink to troubleshoot.” – Siobhan May
“Worse service ever!” – Lisa Maxwell

Review Summary:
Positive Sentiments: Quick response to emergencies, knowledgeable staff, professional service, affordability.
Negative Sentiments: Rude customer service, poor communication, and unresolved repair issues.

Additional Ratings:
BirdEye: 3.8 stars based on 6 reviews, illustrating a similar trend of customer satisfaction mixed with notable complaints.
Total Lead Smart Rating: 5.0

Conclusion:
EM Plumbing Htg. Mech provides essential plumbing services in Albuquerque, NM, with notable strengths in emergency response and professionalism. However, potential customers should be cautious about the mixed reviews and past customer service issues before choosing this company.

Member Since August 2024

Listing Id 341270

Contact Info

5113 Lomas De Atrisco Rd NW, Albuquerque, NM 87105
(505) 980-9334
Lead Smart Rating :
5.0/10.0

Get A Quote Claim

Listing location

5113 Lomas De Atrisco Rd NW, Albuquerque, NM 87105

Get Direction

Reviews

Elaine Gonzalez

5 months ago

EM Plumbing and Heating did an incredible job installing a new water heater for us yesterday!! It was an emergency and they responded quickly. They were professional and efficient removing the leaking, broken water heater and installing a new one. We are so grateful! Thank you Eric and Ross!

Ross Montoya

10 months ago

Best plumbing company in the business. Very knowledgeable with years after years of experience in the trade.

Siobhan May

3 years ago

Had someone come out to give estimate for faucet. Plumber was rude, did not look under the sink to trouble shoot and quoted a high price to repair the faucet. I would not use the company again.

Cheryl Montoya

6 years ago

We have used E & M on several occasions. When our water heater went out the work was done swiftly so we weren’t inconvienced by being out of hot water. We found the repair expense very affordable! We will continue to recommend E & M to our friends and family!

Anna De Herrera

6 years ago

Excellent Service. I highly recommend this company. They were professional and prompt when fixing my motor on my combination unit. My air conditioner is working great.

Lisa Maxwell

6 years ago

Negative stars if I could! Three trips to fix a leaking sink and Eric (the owner) tells us the water is leaking from our hands down under the sink somehow! Worse service ever! NEVER USE THEM!