Ox Floors

Overview:
Ox Floors is a flooring refinishing service located in Winter Park, FL, specializing in providing high-quality flooring installations and refinishing services. With a strong reputation in the industry, the company has earned exceptional feedback for its customer service and workmanship.

Services Provided:
– Floor Refinishing
– Flooring Installation
– Pool Deck Refinishing

Timings:
Monday to Saturday 9 AM to 6 PM

Contact Information:
Phone: (866) 828-6198
Website: https://oxfloors.com/?local=true&location=&utm_source=organic&utm_medium=gmb

Customer Reviews and Sentiment:
Ox Floors boasts a remarkable rating of 4.9 stars based on 165 reviews.

Positive feedback from customers highlights their satisfaction with the quality of work, efficient service, and professionalism of the staff.

Examples of positive reviews include:
“My install team was amazing and the floors make all the difference in the world.” – Troy Allen
“Luis came by today and he just did his magic on Our garage. It came out amazing!” – Marianita Gonzalez
“Great work. Polite, conscientious employees who are friendly and efficient.” – Leigh Neely

A negative review pointed out an unpleasant experience during the quoting process, detailing miscommunication and a lack of professionalism from a sales representative, which left the reviewer dissatisfied.

Review Summary:
Positive Sentiments: High-quality workmanship, efficient service, professional and polite staff, and smooth installation processes.
Negative Sentiments: Communication issues during the sales process, particularly regarding quoting and follow-ups.

Additional Ratings:
BirdEye: 4.9 stars based on 165 reviews, supporting the positive feedback from customers.

Total Lead Smart Rating: 8.8/10
This rating reflects an overall high level of customer satisfaction and quality service delivered by Ox Floors, tempered slightly by the noted communication issues from one customer.

Conclusion:
Ox Floors is highly regarded for its effective flooring solutions in Winter Park, FL, known for its excellent customer service and quality installations. Despite some concerns regarding sales communication, the overwhelming positive feedback indicates that it is a reliable choice for flooring needs.