Overview:
Wicks Wood Floors is a flooring store located in Waukesha, WI. The business specializes in flooring installation and refinishing, focusing on high-quality wood flooring solutions.
Services Provided:
– New wood floor installation
– Refinishing of existing wood floors
– Assessment and consultation for flooring needs
– Custom staining options
Timings (Example: Monday to Saturday 9 AM to 5 PM):
Monday to Friday 9 AM to 5 PM
Closed on Saturdays and Sundays.
Contact Information:
Phone: (262) 547-8373
Website: https://www.wickswoodfloors.com/
Customer Reviews and Sentiment:
Wicks Wood Floors has received predominantly positive feedback, with an average rating of 4.4 stars based on 15 reviews.
Positive reviews emphasize the company’s high-quality craftsmanship, professionalism, and excellent customer service. For example:
“My recent experience with Wicks Wood Floors has been nothing short of exceptional… Their expertise and attention to detail are unparalleled.” – Jessica Vandervoort
“They created a masterpiece in my home… The one you will be most happy with is WICKS!” – Shirley Sciacca
On the other hand, there are some negative sentiments regarding communication and scheduling, such as:
“2 appointments now scheduled months in advance with no call and no show… spend your money somewhere else.” – Jay
Review Summary:
Positive Sentiments: Exceptional craftsmanship, professionalism, strong customer service, attention to detail, quick project turnaround.
Negative Sentiments: Issues with communication and missed appointments.
Additional Ratings:
BirdEye: 4.4 stars based on 15 reviews, reflecting similar customer satisfaction with some occasional concerns.
Total Lead Smart Rating: 7.5/10. This rating considers the overall positive feedback regarding craftsmanship and service, balanced by the negative experiences concerning communication.
Conclusion:
Wicks Wood Floors comes highly recommended for those seeking quality flooring solutions in Waukesha, WI. The company is particularly noted for its craftsmanship and customer-driven service. However, potential clients should be mindful of the communication issues highlighted in some reviews, which could impact the scheduling process.
Member Since August 2024
Listing Id 338850