Overview:
Wholesale Carpet Designs, Inc. is a flooring store located in Vernon Hills, IL. The company specializes in providing various flooring options including carpet and luxury vinyl plank flooring. Known for their customer-centric approach, they create a welcoming environment that emphasizes quality service.
Services Provided:
– Carpet installation
– Luxury vinyl plank flooring installation
– Consultation for flooring selection
– Custom flooring solutions
Timings:
Monday to Saturday: 9 AM to 5 PM
Closed on Sundays.
Contact Information:
Phone: (847) 415-2000
Website: [www.wholesalecarpetdesigns.com](https://www.wholesalecarpetdesigns.com/)
Customer Reviews and Sentiment:
Wholesale Carpet Designs, Inc. has received positive feedback across various platforms:
Google Reviews: 4.6 stars based on 27 reviews.
Positive feedback highlights the company’s excellent service, knowledgeable staff, and quality workmanship. Customers have expressed satisfaction with the friendly atmosphere and the meticulous installation process.
Examples of positive reviews include:
“5 stars isn’t enough to express the excellence of WCD… I highly recommend them for any of your flooring needs.” – Kevin West
“Installed perfectly. Extremely efficient work and all around great professionals!!” – Jason Smith
“Arthur’s excellent work… finished slightly ahead of the targeted time frame and left our home immaculate.” – Debbie Lorsch
However, there is a negative sentiment regarding misleading advertising related to pricing.
Example of a negative review:
“They have signs all over their windows that say we will match or beat any price which is false advertising because they cannot.” – Eldina Alibasic
Review Summary:
Positive Sentiments: Excellent service, knowledgeable staff, meticulous installation, friendly atmosphere, no pressure sales approach.
Negative Sentiments: Misleading pricing advertisement.
Additional Ratings:
BirdEye: 4.6 stars based on 27 reviews, reflecting a strong level of customer satisfaction with minor issues related to advertising.
Total Lead Smart Rating: 8.4/10. This rating is based on overall customer satisfaction, quality of services, and the mixed feedback regarding pricing.
Conclusion:
Wholesale Carpet Designs, Inc. seems to be a reliable choice for flooring solutions in Vernon Hills, IL, particularly known for their excellent customer service and quality installation. However, potential customers should be cautious regarding claims about price matching, as indicated in some reviews.
Member Since August 2024
Listing Id 337953