NW Surfaces in Vancouver, Washington 98662

NW Surfaces

11927 NE 113th St Ste 100, Vancouver, WA 98662

5 (59 reviews)

Overview:
NW Surfaces is a flooring store located in Vancouver, WA, specializing in a variety of flooring options, including luxury vinyl plank (LVP) and hardwood flooring. With a committed staff, they focus on providing a wide selection of high-quality products at competitive prices, ensuring a positive customer experience.

Services Provided:
– Flooring sales (LVP, hardwood, and more)
– Personalized customer service
– Assistance with sourcing matching accessories (stair nose, end caps, reducers)
– Recommendations for installation services

Timings:
Monday to Friday: 10 AM to 6 PM
Saturday: 10 AM to 4 PM
Closed on Sundays.

Contact Information:
Phone: (360) 910-1018
Website: https://www.nwsurfaces.us/

Customer Reviews and Sentiment:
NW Surfaces has received excellent reviews across various platforms, boasting a perfect rating of 5.0 stars based on 59 reviews.

Positive feedback emphasizes great selection, value for money, and helpful customer service. Customers have particularly praised Vadim for his professional, non-pushy approach and for providing higher quality products at better prices compared to other stores.

Examples of positive reviews include:
“Great selection of flooring… Vadim is super helpful without being pushy.” – Anthony Jeffries
“Very kind, extremely helpful and knowledgeable service.” – Anna Gusta
“This place is great! Vadim is knowledgeable, helpful and his prices are good.” – Jade Insko

Despite the overwhelmingly positive sentiments, there are few mentions of limited weekend hours, which may require patience from customers. However, no significant complaints about service or product quality were noted.

Review Summary:
Positive Sentiments: Excellent customer service, wide selection of flooring, good pricing, helpful staff, and high-quality products.
Negative Sentiments: Limited weekend hours.

Additional Ratings:
BirdEye: 5.0 stars based on 59 reviews, reflecting consistent customer satisfaction.
Total Lead Smart Rating: 9.5/10. This score is based on the overwhelmingly positive customer feedback and absence of notable complaints, coupled with minor concerns about limited weekend hours.

Conclusion:
NW Surfaces stands out as an exceptional choice for flooring needs in Vancouver, WA, renowned for its top-notch service, broad product selection, and competitive pricing. Customers can expect a trustworthy experience, although they should plan visits around the store’s limited weekend hours.

Member Since August 2024

Listing Id 337869

Contact Info

11927 NE 113th St Ste 100, Vancouver, WA 98662
(360) 910-1018
Lead Smart Rating :
9.5/10.0

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11927 NE 113th St Ste 100, Vancouver, WA 98662

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Reviews

anthony jeffries

2 months ago

NW Surfaces is the best for so many reasons. Great selection of flooring. My wife and I recently changed our flooring out to a new LVP and wanted a very neutral/timeless oak color and there were so many options here that were way nicer quality for less money than other shops we checked out. We checked out 2 other places before here and if we could do it over again we would have just come to NW surfaces first. Vadim is super helpful without being pushy in the slightest like some other places were. Doesn’t seem like there are any crazy mark ups like some other flooring stores too. We got a wide plank high quality LVP for half the cost per sq ft than some other places. Vadim even allowed us to take larger samples home to see the flooring in our own space before making a decision. Point being NW surfaces is the place to go for flooring. I will tell anyone I know looking for flooring to go here first.

Keelan K

8 months ago

I purchased hardwood flooring from Vadim and was so pleased that I referred family and friends to him, who also purchased flooring and all were beyond satisfied with the service and pricing we all received. NW surfaces was also able to source and supply matching stair nose, end cap, and reducers for some of our existing flooring which was amazing as well.

Karma Kat

11 months ago

Friendly with great deals. Can’t go wrong. It’s a small shop with limited hours on the weekends, but if you are willing to be patient you will not be leave disappointed. I’m just now installing the flooring, it is really good quality and at a really good price. Thank you!

Stephanie Green

a year ago

Great place to get flooring! Vadim was super helpful and patient in picking out flooring. Very reasonable pricing and quality product (I did alot of shopping around). The installer he recommended, Excellent Floors, was on time, great communication, and a very hard worker. Thank you Vadim and Stan for my beautiful floors!

Terri Larson

2 years ago

Excellent help in choosing my new flooring from Vadim..He has a an excellent choice of many different floors..And his prices are very good and fair…

Anna Gusta

2 years ago

I drove up from Portland because NW Surfaces had the best price by far for the flooring I wanted, and I looked everywhere. All the good reviews convinced me to make the drive. Very kind, extremely helpful and knowledgeable service. I’ll definitely be back for any future floors.

Sean Meldrum

2 years ago

Fast friendly and great service.

MsYkrainka

3 years ago

We experienced excellent customer service,huge selection of product, great prices. 👍🏻👍🏻 …

Gina Douglas

3 years ago

Great prices and excellent service. They were nice enough to let us take home several huge samples to try out at home. I got a much higher quality product for a tiny amount more than the junk at Home Depot or Lowes. Once we made up our mind, he got us squared up very quickly. Had already called the manufacturer to make sure they had enough inventory while we were looking around before making any decisions. The whole thing was so easy and painless. I can’t recommend this place highly enough. I will be replacing my carpet in the near future and will absolutely come here first when the time comes.

Jade Insko

3 years ago

This place is great! Vadim is knowledgeable, helpful and his prices are good. He also recommended installers who were professional and economical. I couldn’t have asked for a better experience during my remodeling project.