The Floor Shop

Overview:
The Floor Shop is a flooring store located in Valdosta, GA, providing a range of flooring solutions including carpet, tile, and other related products. The company is known for its friendly service and high-quality offerings.

Services Provided:
– Carpet sales and installation
– Tile sales and installation
– Customer assistance and consultation

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (229) 333-8855

Customer Reviews and Sentiment:
The Floor Shop has received positive reviews overall, with a Google Reviews rating of 4.9 stars based on 9 reviews.

Positive sentiments highlight the store’s excellent customer service, helpful staff, and quality products.

Examples of positive reviews include:
“Nice little store, go by and see Dennis he’s a good fella.” – Dave Ginn
“I bought my carpet here and I’m exceptionally happy with it.” – mhaddo03 Haddock
“Very prompt service and install, great customer service.” – Cory Anderson

However, some negative feedback mentions a less favorable interaction with one of the staff members.

Examples of negative reviews include:
“The lady that works there’s nice but the guy that works there’s always real mean.” – Kerryn Ballard

Review Summary:
Positive Sentiments: Friendly service, helpful staff, quality products, and prompt installation.
Negative Sentiments: Issues with staff behavior in specific instances.

Additional Ratings:
Google Reviews: 4.9 stars based on 9 reviews.

Total Lead Smart Rating: 8.5/10 – This rating reflects the overwhelmingly positive customer experiences reported, balanced by a few concerns regarding staff interactions.

Conclusion:
The Floor Shop in Valdosta, GA, stands out for its exceptional customer service and quality flooring options. While most customers report a positive experience, potential patrons may want to consider the noted staff interaction as a point of caution.