McFarland’s Flooring Encounters in Tacoma, Washington 98444

McFarland’s Flooring Encounters

12702 Pacific Ave S, Tacoma, WA 98444

4.7 (38 reviews)

Overview:
McFarland’s Flooring Encounters is a flooring store located in Tacoma, WA. The business specializes in a variety of flooring options, including laminate, LVP (Luxury Vinyl Plank), and marble. With a strong emphasis on customer service and professional installation, they have established a reputation for quality work and expertise in the flooring industry.

Services Provided:
– Flooring installation
– Flooring sales (laminate, LVP, marble)
– Installation tips and guidance

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (253) 507-7976
Website: http://mcfarlandsfloors.com/

Customer Reviews and Sentiment:
Google Reviews: 4.7 stars based on 38 reviews.

Positive feedback frequently highlights the company’s professionalism, efficiency, and exceptional customer service. Customers appreciate the knowledgeable staff and the quality of their flooring installations.

Examples of positive reviews include:
“Very pleased with their work and professionalism.” – R. Watson
“Outstanding service.” – Teddy Onstott
“Exceptional customer service and great installation.” – Phil Carder

One customer expressed concerns regarding the pricing being 75% higher than competitors, indicating a potential issue with perceived value.

Review Summary:
Positive Sentiments: High-quality workmanship, knowledgeable staff, excellent communication, competitive pricing, and outstanding customer service.
Negative Sentiments: Higher labor costs compared to competitors.

Additional Ratings:
BirdEye: 4.7 stars based on 38 reviews, reflecting consistent customer satisfaction.
Total Lead Smart Rating: 8.6/10. This rating is based on the overwhelmingly positive reviews, solid reputation, but moderated by one customer’s concern over pricing compared to competition.

Conclusion:
McFarland’s Flooring Encounters appears to be a dependable choice for flooring services in Tacoma, WA, noted for their exceptional customer service and quality installations. However, potential customers should consider the pricing in comparison to other companies in the area before making a decision.

Member Since August 2024

Listing Id 336124

Contact Info

12702 Pacific Ave S, Tacoma, WA 98444
(253) 507-7976
Lead Smart Rating :
8.6/10.0

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12702 Pacific Ave S, Tacoma, WA 98444

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Reviews

R. Watson

a year ago

We’ve had work done throughout our home with McFarland’s. We are very pleased with their work and professionalism. Starting with Patrick and also have to mention Silvio for being amazing. Everyone has been very professional and very efficient. Thank you to the whole team!

Teddy Onstott

a year ago

Outstanding service. Thank you, Keith, for all the great installation tips on my laminate floor installation project!

Fred De Rome

a year ago

Excellent work. Communication was good. Cost of project within my budget. Will call them for any new projects.

Phil Carder

a year ago

Happy customer here, we had lvp installed in a rental unit. Price was competitive, customer service was exceptional and the installation was phenomenal. They were on time, communicated and met our expectations. Highly recommended. On the installation it was very important to me to have the gaps at the walls and door jambs just right. The installer did great.

Davina Miller-Leach

a year ago

Very knowledgeable about the products they sell whether your looking for.laminate or marble, they have it all!

Michael Worden

2 years ago

Great people to work with.

Burke Rife

2 years ago

Good service

Tausha Blaksley

2 years ago

Floor material only customer, but treated just as well as if I were having their expert install service provided. I started my little home owner diy project and was doing a room at a time, and Keith remembered me AND my name when I came in this most recent time for my final round of pickup from over a year ago’s previous order. He is very informative about the material being used and what I needed, didn’t try to over sell me on product that costed more just to make a sale which is impressive in my eyes…but told me what the best quality for what I was doing would be… and it is a great product. My floors in my house are finally complete and I am so happy!

FOR HIS GLORY Always

2 years ago

Patrick is very professional and knowledgeable. His sub contractors are very good at their trades. If there’s any adjustments to the job, they are there to make sure it meets your specifications. I would recommend this company for any updates to your home. Thanks Pat.

Jay Jackson

3 years ago

I did not have them do the work, they were pricing there labor costs 75% higher than the competition.