Onondaga Flooring in Syracuse, New York 13208

Onondaga Flooring

1510 N Salina St, Syracuse, NY 13208

4.6 (39 reviews)

Overview:
Onondaga Flooring is a flooring store located in Syracuse, NY. The company specializes in a variety of flooring products, including carpets and vinyl flooring, and is known for its knowledgeable staff and customer-oriented service.

Services Provided:
– Carpet sales and installation
– Vinyl flooring installation
– Floor stretching services
– Custom binding of carpets
– Measurement services

Timings:
Monday to Saturday: 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (315) 471-2243
Website: www.onondagaflooring.com

Customer Reviews and Sentiment:
Onondaga Flooring has received predominantly positive reviews across various platforms:
Google Reviews: 4.6 stars based on 39 reviews.

Positive feedback emphasizes the store’s wide selection, helpful staff, and high-quality services.

Examples of positive reviews include:
“Always find what we need… It took me and my daughter 10 minutes to find the perfect carpet…” – Tina Gilligan
“Erin was very helpful to us. Many colors and choices of carpets.” – Nancy DeJohn
“Outstanding customer service… highly recommend!” – Chris Egan

The only notable complaint addresses the cleanliness of the installation area but doesn’t reflect on the overall quality of products and services.

Review Summary:
Positive Sentiments: Helpful staff, diverse product selection, excellent customer service, prompt responses, and professional installation.
Negative Sentiments: Issues with cleanliness post-installation.

Additional Ratings:
BirdEye: 4.6 stars based on 39 reviews, aligning with the overall positive trend in customer satisfaction.
Total Lead Smart Rating: 9.0

Conclusion:
Onondaga Flooring stands out as a top choice for flooring needs in Syracuse, NY, lauded for its professional assistance and extensive selection. While there was a minor complaint regarding post-installation cleanliness, the overwhelmingly positive sentiment from customers indicates a reliable service that is likely to meet expectations.

Member Since August 2024

Listing Id 336044

Contact Info

1510 N Salina St, Syracuse, NY 13208
(315) 471-2243
Lead Smart Rating :
9.0/10.0

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1510 N Salina St, Syracuse, NY 13208

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Reviews

Tina Gilligan

3 weeks ago

Always find what we need… It took me and my daughter 10 minutes to find the perfect carpet… We just needed it bound and believe it or not it was done the same day!

Nancy DeJohn

4 weeks ago

Erin was very helpful to us. Many colors and choices of carpets.

Chris Egan

5 months ago

Our bedroom carpet was installed 7 years ago, and had recently needed to be re-stretched. The customer service we received was outstanding. The installer was here over an hour, and there was no charge, since this service was something apparently included in the guarantee when we bought the carpet, which we hadn’t realized. Highly recommend!

Patrick Rafkis

11 months ago

They are a great place to go for flooring needs! Strongly recommend them to anybody who needs anything. Fantastic team they have there.

ACTiger215

a year ago

Everything was great, except that I installed a plank vinyl floor, and when it was installed it was never cleaned after that. I kind of expected the HGTV experience that I walk my new house and see a shiny new floor, but it was all muddy footprints.

Bernard Reschke

a year ago

They were really knowledgeable about the flooring that we were looking at. Thanks for your help.

Stephen Jenner

a year ago

Great experience with the installation team and those in the office, Sherry, Marty and Madaline. When the carpet had a flaw, they addressed the issue and replaced it at our convenience. Would definitely go back again.

Corene Carter

a year ago

If you’re looking for professionalism, knowledge, experience and respect while spending your money, visit and ask for Madeline. The guys she sent out for installation were equally as dedicated and respectful. I strongly recommend them.

N N

2 years ago

The sales rep, Erin, was very professional and helped us pick out materials for a new kitchen floor. She even visited our home to make sure that all the measurements were correct. The installers, Rich and Mike, were fantastic. They took exceptional care that everything was done right. We’re delighted with our new floor.

stephen levine

2 years ago

Excellent choice. Good prices.