Overview:
Sherwin-Williams Floorcovering Store, located in St. Louis, MO, specializes in flooring solutions. The store offers a range of flooring products and installation services to customers in the area.
Services Provided:
– Flooring sales and installation
– Customer service assistance
Timings:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (314) 997-4402
Website: [www.sherwin-williams.com](https://www.sherwin-williams.com/store-locator/commercial-floorcovering-store/saint-louis/mo/701766?utm_source=google&utm_medium=local_listing&utm_campaign=tag_local_listing)
Customer Reviews and Sentiment:
Sherwin-Williams Floorcovering Store has garnered mixed reviews across various platforms:
Google Reviews: 3.0 stars based on 3 reviews.
Positive feedback appreciates the hassle-free shopping experience and efficiency at the store.
Examples of positive reviews include:
“Hassle free experience! Come in, get what you need and get out!” – Denis Kotlyarov
The negative feedback raises concerns about customer service and installation quality:
“The customer service could be much better.” – Damian Nelson
“Installation was poorly done. Twice installers no showed appointments to fix.” – Nick Strubhar
Review Summary:
Positive Sentiments: Hassle-free shopping experience, efficient service.
Negative Sentiments: Poor customer service, installation issues, lack of communication from management.
Additional Ratings:
BirdEye: 3.0 stars based on 3 reviews, reflecting a similar trend of customer sentiment with significant concerns noted.
Total Lead Smart Rating: 4.0/10. This rating considers the mixed feedback, with positive experiences countered by considerable issues in service quality and communication.
Conclusion:
Sherwin-Williams Floorcovering Store offers a convenient shopping experience for flooring needs in St. Louis, MO. However, potential customers should be cautious of existing issues regarding customer service and installation quality that have been highlighted in reviews.
Member Since August 2024
Listing Id 335162