Thurmon’s Flooring LLC in Spring Hill-TN, Tennessee 37174

Thurmon’s Flooring LLC

4922 Port Royal Rd Suite C-10, Spring Hill, TN 37174

4.7 (16 reviews)

Overview:
Thurmon’s Flooring LLC is a flooring store located in Spring Hill, TN. The company specializes in a wide range of flooring solutions, including installation and remodeling services for residential customers, emphasizing customer satisfaction and quality workmanship.

Services Provided:
– Flooring installation (carpet, tile, wood flooring)
– Remodeling services
– Customer service and project consultation
– Follow-up services for grout and installations

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (931) 451-7096
Website: http://www.thurmonsflooring.com/

Customer Reviews and Sentiment:
Thurmon’s Flooring LLC has a strong overall rating of 4.7 stars based on 16 reviews across various platforms.

Positive feedback highlights the company’s responsiveness, fair pricing, and exceptional customer service. Customers have praised their installation quality and the wide selection of flooring products available.

Examples of positive reviews include:
“Responsive and on top of things. Glad I worked with the Thurmon’s team!” – JD Skipworth
“I can’t recommend Thurmon’s Flooring enough. Fair pricing and impeccable customer service!!” – Kelly Galyean
“Talk about customer service!! You get an A+++ in our book!!!” – Angie Langford

Negative sentiments typically stem from a lack of ownership regarding installation issues, with one reviewer expressing dissatisfaction about a poorly installed vinyl floor.

Review Summary:
Positive Sentiments: Responsive service, fair pricing, high-quality installation, beautiful results, and excellent follow-up.
Negative Sentiments: Issues with vinyl floor installations and lack of accountability from the company regarding these complaints.

Additional Ratings:
BirdEye: 4.7 stars based on 16 reviews, reflecting consistent customer satisfaction.
Total Lead Smart Rating: 8.1/10 – This rating acknowledges the strong positive sentiment from most customers, while also considering the highlighted issues in one negative review regarding installation quality.

Conclusion:
Thurmon’s Flooring LLC stands out as a reliable choice for flooring needs in Spring Hill, TN, known for its exceptional customer service and quality installations. However, prospective customers should be aware of past complaints regarding floor installations and consider this feedback when making their decision.

Member Since August 2024

Listing Id 334602

Contact Info

4922 Port Royal Rd Suite C-10, Spring Hill, TN 37174
(931) 451-7096
Lead Smart Rating :
8.1/10.0

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Listing location

4922 Port Royal Rd Suite C-10, Spring Hill, TN 37174

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Reviews

JD Skipworth

2 months ago

Responsive and on top of things. Glad I worked with the Thurmon’s team!

Kelly Galyean

2 months ago

I can’t recommend Thurmon’s Flooring enough. Fair pricing and impeccable custom service!! I will be using them for all future flooring needs that I have!

John Brady

3 months ago

Worked for their other division 3TLP Construction for years. Really liked it, Wayne is a really decent guy. Was able to learn alot from the guys I worked with.

Angie Langford

3 months ago

We used Thurman’s a year ago to remodel a laundry room, primary bathroom/bedroom and kitchen. We bought and had installed tile and carpet and were so pleased. But most of all, I can’t tell you how much we appreciated that a year later they reached out to me to see if any of our grout needed touching up in the kitchen where the backsplash meets the countertops. Talk about customer service!! I am a real estate agent and will continue to recommend them to clients as well as friends and family! Thank you, Thurman’s!!! You get an A+++ in our book!!!

jerry rhea

3 months ago

great people to deal with and the installation crew done a fantastic job removing the old flooring and installing the new flooring. i am completely satisfied with the whole experience from sales to installation.

Suzanne

6 months ago

We recently did an extensive remodel and used Thurmon’s Flooring. They have a great selection to choose from and they really listen to understand your vision and help bring it to life! We also had wood flooring we needed to match and blend in and it came out perfect. Highly recommend Angela and Brianna for any project you have.

L D

6 months ago

Whole house carpet install done prior to selling house. Timely response. Fair price, excellent service and install. Would use again.

Scott Hill

2 years ago

Thurmon’s flooring is fantastic. They helped me with 2 bathroom remodels and both went great. Thank you! Highly recommend.

Jane Ellen Tomlinson

3 years ago

Great selection of products. Very professional and up-to-date on new styles.

Tyler Durden

4 years ago

New home, vinyl floor had air-pockets throughout the kitchen & bath. When they came to replace, it took all day and two more brothers to come over and do the job by sunset. They used WHITE caulk around the toilet on brown vinyl! Three years later, the seams have peeled apart. They never owned-up to the poor installations, just blamed the vinyl & glue. You have been warned!