Green Bay Remodeling Inc., Marin

Grace Green

3 months ago

Great sales team. 5 stars for sales. Our project has been “done” for over a year. We stupidly paid them our final payment acknowledging there were still “small” things to be done that were promised to be completed. I have little regrets in life but as we signed the paper I knew that we screwed up. I’m not even mad at them. I’m upset with myself knowing that I let myself be talked into something I was uncomfortable doing. I’m not saying don’t use them. I’m saying don’t be stupid (like me!) and make sure every single thing that is said or promised is actually on paper. Text and email everything. Talk means nothing…unless it’s recorded. Lots of he said/she said, no I didn’t say that, that’s not what I meant, that’s what they thought you meant, etc… and for reference this is was not a small job. Full kitchen remodel, tearing down a main wall, etc… last week my husband took our messed up cabinets that have been supposed to be replaced for over a year to the warehouse in the east bay himself and got the new ones. And now I have to send him back because today I just remembered they actually have a drain that’s been sitting there since August. And we’re just going to hire our own handyman to finish up all these odds and ends. I’m just irritated and frustrated and finally after 16 months done with feeling bad about hurting anyone’s feelings. For $140k I expected more.

Vanessa Garrido

3 months ago

I was so apprehensive to start my first home improvement project. My kitchen was in need of a remodel, and my friends have told me their disaster stores of their experiences working with other contractors.. But oh WOW, it was a pleasure working with the team at Green Bay San Rafael. The initial consolation took about two hours, a lot of my questions got answered and I had a couple concerns since it was my first remodel but by the end of my consultation it was all addressed and i felt way more comfortable to go ahead and start my first project!! They really did a a great job of walking me through step by step i was kept always inform of whats the next step from design meeting up to completion! Now that my Kitchen is complete (Under 5 weeks!!) I started already thinking about my next project, my primary bathroom, and yes theres no doubt I’ll call Green bay remodeling to come and help me with my next project. Definitely will highly recommend to all my family and friends that looking to upgrade their home.

Angie Mendoza

3 months ago

I am not one to review but wanted to really highlight this company for my kitchen remodel. As a client who has never done remodeling before, I am so glad I reached out to Green Bay. From the very beginning they were very knowledgeable and professional about how to run a project and make it run smoothly. My initial consultation was with Project Manager Yessica- she is very knowledgeable, organized, had lot of design ideas, and always went above and beyond to make sure I had peace of mind. Our initial consultation lasted for a few hours and I was able to receive all the information I needed for my kitchen remodel : how and why the project was priced the way it was, the timeline for the project (from permit being submitted to completing the project), what materials to use and where to source them from, and how payments would work for progress of the project. I felt like our kitchen remodel was a bit complicated as we had to knock down a wall to open kitchen into the living room space. Something very important to me was for the crew members to be very careful as I have 3 kids and 1 doggy in the house..which for them was no problem! We had a few delays with materials but the crew was very good at being able to complete other parts of the project while waiting for materials. No time was lost 🙌🏼 Everyone at Green Bay from Yessica, the crew workers, and her general manager were very professional and I highly recommend them for your next project!

Ron Olson

7 months ago

We couldn’t be happier with the new bathroom Green Bay built for us. And the process of getting it done was a surprisingly pleasant journey. To start, we worked with Green Bay to develop the plan and select the finishes. They put together a working plan, and then a 3D model (with our finish materials included) which helped us understand what the bathroom would look like before the work started. Once the work started, the crew showed up every day, on time. They worked hard, cleaned up as they worked, then left everything in order at the end of the day. The guys were friendly, polite, and thoughtful – one even went to the end street to smoke. As for the work, the framing, plumbing, and electrical, were all well done, and the tile person is an artist. The Green Bay Project Manager checked in regularly to see how the work was going, and to see how we were doing. When issues came up – as they always do – the PM saw to it that they were resolved quickly and that we were pleased with the resolution. For example, when the planned extra-wide shampoo niche wouldn’t fit, he worked with the crew to squeeze in 2 niches and then made sure we approved the design before moving forward with the work. This was a tricky job; a tiny space inside a 120-year-old house (nothing level or square), a tight timeline, and a demanding homeowner. Green Bay did a great job and we couldn’t be happier.

Maddie Huber

8 months ago

The construction crew was punctual, efficient, and a pleasure to work with. The tile setters, painters, and woodworkers clearly took pride in a job well done, and gave even small details their full attention and care. The crew was respectful of our privacy throughout. Every part of the project was done with care to protect the rest of the area from plaster dust and debris. When electrical issues needed troubleshooting, Green Bay went all out to address them thoroughly, and stayed with it until we had an excellent result. Danny and the construction foremen organized a complicated schedule and kept us apprised of what work would be done when. They were excellent communicators and extremely reliable. Green Bay Remodeling will be our first choice when we tackle the the rooms of our home that we didn’t address this time around. I highly recommend them for your remodeling projects.

Greet Heremans

10 months ago

I absolutely love my new bathroom!!! Thanks to Danny and the crew from Green Bay Remodeling in San Rafael!! From the first minute we met, Danny was very professional and insightful! Without having committed to working with Danny he shared his initial ideas, what was required by code and where we had flexibility. I really appreciated that! The other companies I contacted just provided me with a quote, but didn’t share any design ideas. As the project started Danny followed up on a daily basis! He was super responsive and patient, responding to the many questions I had along the way! And if adjustments had to be made, Danny and his team always found a way! I really felt that he was there with me to design the bathroom of my dreams! And I am so happy, as it turned out exactly how we planned it! Overall, the project took a bit longer than initially planned, but it was so worth it! I recommend working with Danny and the Green Bay remodeling team in San Rafael for their design ideas, friendliness, professionalism, and flexibility!! Thanks Danny and team!

Cordazzle

a year ago

First things first, our project manager, Danny, was amazing and very responsive giving us everything we could ask for and more. Ramiro, the superintendent, helped Danny and visited daily to keep the crew on track. My mother and I have an older house in Novato, and we needed a lot of work done including redoing both bathrooms and our kitchen. The work that Green Bay Remodeling did was beyond expectations and was finished within the time frame given. I’m not one to leave reviews, but I feel like the this company deserves one and the five stars along with it. I highly recommend GBR to all my friends and family and advise you to have no hesitation when choosing them for your own interior home remodel.

John Tack

a year ago

Excellent service. Joseph was very professional and went out of his way to help us on a bathroom remodel and electrical upgrade. Oscar was a subcontractor and also did an excellent job and left the construction area very clean. Overall I would give a grade of 10 on the finished job.

Pegi Chesney

a year ago

Joseph is very professional! We really like his approach!

Ryan Acton

a year ago

Green Bay Remodeling is a top of the line, customer service centric construction company. I’m in the home improvement business myself so when I started investigating who was going to do this project for us, service was the most important piece I was looking for. Gil and Ari came by for the initial consultation and I’m SO HAPPY they were the ones who actually managed the project from start to finish. We could tell from the moment we met them, they were just good people. Ari came through in a major way from a design standpoint. She was able to map out the preliminary plans on a 3D model to help us visualize what we were doing. She then proceeded to do more (probably too many 😂) as we made (probably too many 😂) changes to the material, layout, etc. it was incredibly helpful to be able to see the choices we were making as we were planning. Gil and Ari took time to take us to several vendors to show us how tile, cabinets, countertops would look in person. They helped us get everything ordered, navigate supply chain issues and kept us very organized during this phase. Once construction started, Gil really stepped up and took over the project management. He is an excellent communicator and was very responsive to every text or call along the way. He made it a point to stop by multiple times a week and be on site for every inspection from the city. Ramiro, David and crew were a pleasure to have in our house for 2+ months. They were VERY detailed and we really felt their experience and craftsmanship. There were of course bumps in the road. Every big remodel has it’s challenges. However, the way the entire Green Bay team handled those bumps is really what made the difference. We could tell from the moment we met Gil and Ari that this company genuinely cares about the customer experience. And we were 100% correct. Thank you so much for taking care of our family!!!