Rasa Floors

Overview:
Rasa Floors is a flooring contractor based in San Antonio, Texas, specializing in a wide range of flooring solutions, including carpet and specialty installations for multifamily and large complex projects. The company is located at 4980 Eisenhauer Rd # 200, San Antonio, TX 78218.

Services Provided:
– Flooring installation
– Carpet replacements
– Specialty flooring for multifamily and large complexes
– Customer assistance and product consultation

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (210) 212-4444
Website: https://www.rasafloors.com/

Customer Reviews and Sentiment:
Rasa Floors has a rating of 4.5 stars based on 19 reviews across various platforms.

Positive feedback highlights the company’s prompt service, knowledgeable staff, and high-quality flooring options. Customers have praised the professionalism and customer service of team members like Mike, Tiffany, and Jeanne.

Examples of positive reviews include:
“We love the team at Rasa. Mike, Tiffany and Joey and Sandra are all amazing.” – Sonya Van Rooyen
“Great customer service. Very knowledgeable employees.” – Daisy Sampson

However, there have also been complaints regarding poor service and lack of professionalism from some warehouse staff, leading to customer dissatisfaction.

Examples of negative reviews include:
“I scheduled some flooring to be installed and never showed up.” – Jesse Muro
“Employee was on his phone, next to the forklift leaning.” – pool, cash

Review Summary:
Positive Sentiments: High-quality flooring options, knowledgeable and friendly staff, prompt service.
Negative Sentiments: Issues with installation scheduling and customer service from warehouse staff.

Additional Ratings:
Total Lead Smart Rating: 7.5/10
This rating reflects the overall customer satisfaction, quality of services, and the mixed feedback regarding service consistency. While many customers have expressed satisfaction with the team’s expertise and service, the complaints highlight areas for improvement.

Conclusion:
Rasa Floors stands as a commendable choice for flooring services in San Antonio, TX, especially noted for their knowledgeable staff and diverse flooring options. However, potential customers should consider the mixed reviews regarding service consistency and scheduling issues before making their decision.