Floor Trader of Saginaw in Saginaw, Michigan 48603

Floor Trader of Saginaw

4255 Bay Rd, Saginaw, MI 48603

4.5 (59 reviews)

Overview:
Floor Trader of Saginaw is a flooring store located in Saginaw, MI, providing an extensive selection of flooring products and expert installation services. The company is well-regarded for its customer-oriented approach and knowledgeable staff, making it a trusted choice for homeowners looking for quality flooring solutions.

Services Provided:
– Flooring Sales
– Professional Installation
– Expert Consultation
– Wide Range of Flooring Options

Timings:
Monday to Saturday 9 AM to 6 PM

Contact Information:
Phone: (989) 790-5881
Website: https://www.floortradersaginaw.com/

Customer Reviews and Sentiment:
Floor Trader of Saginaw has received positive feedback highlighting its exceptional customer service, knowledgeable staff, and quality products.

Examples of positive reviews include:
“Absolutely incredible customer service… Mike Towne made an unfortunate accident… a wonderful experience.” – Danny A
“BOB was Very knowledgeable and nice.” – Amanda Zastrow
“Employees were helpful and courteous and the installers did a fantastic job.” – Dan P

The only complaint noted was the occasional wait time during busy hours, but it has not significantly impacted overall customer sentiment.

Review Summary:
Positive Sentiments: Exceptional customer service, knowledgeable staff, high-quality products, and efficient installation.
Negative Sentiments: Occasional wait times during peak hours.

Additional Ratings:
Google Reviews: 4.5 stars based on 59 reviews, indicating a strong level of customer satisfaction.
BirdEye Rating: Not available for review.
Better Business Bureau (BBB): Not available for review.
Total Lead Smart Rating: 8.7/10. This rating reflects high customer satisfaction alongside minor issues, leading to a strong overall impression.

Conclusion:
Floor Trader of Saginaw is a highly recommended choice for anyone seeking quality flooring options in Saginaw, MI. With a focus on customer service and knowledgeable guidance, prospective customers can expect a positive experience, although minor wait times during busy periods may occur.

Member Since August 2024

Listing Id 331365

Contact Info

4255 Bay Rd, Saginaw, MI 48603
(989) 790-5881
Lead Smart Rating :
8.7/10.0

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Listing location

4255 Bay Rd, Saginaw, MI 48603

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Reviews

Danny A

3 months ago

Absolutely incredible customer service. Mike Towne made an unfortunate accident in our house into a memorable and wonderful experience by providing the utmost top notch customer service. Not only did Mike recommend and give us an amazing deal on quality flooring that is beautiful… he also put us in touch with flooring installer Mark who also was incredibly efficient and timely. The professionalism Mark and Mike showed has led me to recommending them both to colleagues and family. Mike went above and beyond by even steering me in the direction of other contractors who I needed for our house reconstruction. Truly a blessing to have come across Mike and Mark.

Amanda Zastrow

5 months ago

BOB was Very knowledgeable and nice.

john doe

6 months ago

Got a great cash deal here !! Bob was a great salesman and helped alot with our questions !! A better product than big box stores for the same price or less

Andrea Jamrog

a year ago

Nothing but amazing! I was referred to Manager Mike Town by a friend and I sure am thankful that I was. Mike was outstanding! He and his vendor went above and beyond in finding a quality product that fit our needs and the coloring I was looking for. He was extremely knowledgeable and very helpful with his recommendations and guidance. The pricing was awesome, the vinyl planks were perfect, and the service was exceptional! Thank you!

Cyrus Lesko

a year ago

Always fast and helpful

sally rusch

a year ago

I highly recommend floor traders. Mike, Brian, Bobby, Marty are a well coordinated team. From the minute I walked through the door, Mike and Brian helped me along the way making the correct decision on what carpet to buy. Bobby and Marty installed the carpet on their day off!I love my carpet and recommend this company and this team highly.

Dan P

a year ago

If you’re looking for flooring and installation this is the place to go, employees were helpful and courteous and the installers did a fantastic job.

Tina Hausbeck

a year ago

Mike T., the Store Manager, has been awesome to work with! He’s very knowledgeable about flooring and was very helpful when making our carpet choice. We’ll be returning in a few months to order additional carpet from Mike. Also, the installers were very good! I look forward to having Jerry (and his brother) back to install the carpet we purchase later this summer. With over 40 years of installation experience, they know what they’re doing!

Cassandra H

a year ago

Best place in all of Saginaw County for good quality flooring and a great selection!! So glad I found Floor Trader

Renee Albosta

2 years ago

Again and again always very pleased with the service and professionalism at Floor Trader. Last minute deal to change carpet in house before moving in. Got to store half hour before closing as I have installer hired for 9:00am next morning. They helped me get carpet and pad which took longer than store open hours. Very thankful for the expertise and helpfulness. Always a pleasure doing business with them. Thanks again!!