Tonda Sales

Overview:
Tonda Sales is a flooring store located in Rocklin, CA, that specializes in a variety of flooring products. With a strong local presence, the company prides itself on offering a wide selection and knowledgeable service to its customers.

Services Provided:
– Sales of flooring products
– Customer service and consultations
– Carpet and flooring accessories

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (916) 415-0100
Website: www.tondaflooring.com

Customer Reviews and Sentiment:
Tonda Sales has an overall rating of 4.6 stars based on 14 reviews across various platforms.

Positive feedback highlights the store’s helpful and knowledgeable staff, great prices, and broad product selection. Customers have praised the friendly service and the quality of flooring.

Examples of positive reviews include:
“Very helpful and knowledgeable. Great variety.” – Keith Sutton
“Great prices and selection. Bill was very knowledgeable and helpful.” – Debbie Barker
“Really good people… very helpful and reasonable prices.” – Justa Person

However, there are notable negative reviews regarding customer service, particularly instances of rudeness and dismissive attitudes from staff.

Examples of negative reviews include:
“I asked for a suggestion and she rolled her eyes and said ‘home Depot’.” – Jason Texeira
“RUDE RUDE RUDE!!!! Do not recommend this place!” – Joe Man

Review Summary:
Positive Sentiments: Helpful and knowledgeable staff, great prices, broad selection of products.
Negative Sentiments: Instances of rudeness and poor customer service experiences.

Additional Ratings:
BirdEye: 4.6 stars based on 14 reviews, indicating general customer satisfaction but highlighting concerns in customer service interactions.
Total Lead Smart Rating: 7.5/10. This rating reflects a strong service offering, tempered by some negative feedback regarding customer interactions that could impact overall perception.

Conclusion:
Tonda Sales appears to be a reputable choice for flooring solutions in Rocklin, CA, celebrated for its product variety and knowledgeable staff. However, potential customers should take note of the mixed sentiments regarding customer service experiences before visiting.