Flushing Floor

Overview:
Flushing Floor is a flooring store located in Queens, NY. The company provides a range of flooring solutions, catering to both residential and commercial clients.

Services Provided:
– Flooring sales
– Flooring repair materials
– Customer consultations

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (718) 762-9592

Customer Reviews and Sentiment:
Flushing Floor has received a mixed response from customers, reflected in its overall rating of 3.8 stars based on 29 reviews.

Positive feedback highlights the friendly and communicative staff, as well as a decent selection of flooring options.

Examples of positive reviews include:
“The staff in there were friendly and easy to communicate with.” – Jen Lau
“That’s a very good place people can buy flooring solutions.” – Pascal Petion

The complaints focus primarily on poor customer service and perceived overpricing, with multiple reviews expressing dissatisfaction with the service received.

Negative feedback includes:
“Terrible customer service… asked her about the prices… her response was, ‘It’s just that price.'” – j t
“Very bad experience, overpriced… customer service terrible.” – Ricky Zheng

Review Summary:
Positive Sentiments: Friendly staff, decent selection of flooring.
Negative Sentiments: Poor customer service, high prices, lack of product exchange or return policies.

Additional Ratings:
BirdEye: 3.8 stars based on 29 reviews, showing a similar trend of mixed customer experiences.

Total Lead Smart Rating: 5.6 (Calculated based on overall customer satisfaction, the balance of positive and negative reviews, and the repeated complaints about service quality.)

Conclusion:
Flushing Floor is a flooring store that offers a variety of products in Queens, NY. While there are positive aspects such as friendly staff and a decent selection of materials, potential customers should consider the repeated negative experiences regarding customer service and pricing before making a decision.