Adams Carpet Center

Overview:
Adams Carpet Center, located at 2850 Emerald St, Philadelphia, PA, is a flooring store known for its extensive selection of carpets and professional installation services. The company focuses on providing high-quality flooring solutions for both residential and commercial needs.

Services Provided:
– Carpet installation
– Carpet cleaning
– Stair runner installation
– Emergency replacement services

Timings:
Monday to Saturday: 9 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (215) 425-9700
Website: http://adamscarpetcenters.com/

Customer Reviews and Sentiment:
Google Reviews: 4.7 stars based on 19 reviews.
Positive feedback highlights the company’s efficient service, high-quality installation, reasonable prices, and friendly staff.

Examples of positive reviews include:
“Adams carpet helped me steam clean a disgusting carpet. Highly recommend them for all of your carpet needs.” – L H
“We used Adam’s Carpet to install 3 stair runners. Nice guys, quick turnaround, and great price.” – Ally Seitz
“Received a great price and same day service for an emergency carpet replacement due to a basement leak.” – Lisa Hin

The complaint mentioned poor communication and unprofessional behavior from installers, leading to customer dissatisfaction.

Review Summary:
Positive Sentiments: Efficient services, affordability, high-quality installations, friendly and professional staff.
Negative Sentiments: Communication issues, unprofessional installer behavior, scheduling dissatisfaction.

Additional Ratings:
BirdEye: 4.6 stars based on 19 reviews, indicating consistent positive customer experiences.
Total Lead Smart Rating: 8.5/10
This rating reflects high overall customer satisfaction and service quality, balanced by some reported issues regarding communication and professionalism.

Conclusion:
Adams Carpet Center proves to be a reliable choice for flooring services in Philadelphia, celebrated for its quality work and friendly service. However, potential customers should consider the noted communication issues before proceeding with their flooring needs.