Overview:
Elysium Tile is a flooring store located in Palmetto, Florida. The company specializes in a wide variety of tile products, offering both premium selections and special orders to cater to customer needs.
Services Provided:
– Tile sales (including premium and special orders)
– Customer assistance for tile selection
– Warehouse-style shopping experience
Timings:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (800) 899-3005
Customer Reviews and Sentiment:
Elysium Tile has received mixed reviews across various platforms:
Google Reviews: 4.2 stars based on 11 reviews.
Positive feedback highlights the quality of tiles, helpful customer service, and a friendly atmosphere. Customers appreciated the assistance received when selecting tiles as well as the modern options available.
Examples of positive reviews include:
“Great tile and friendly atmosphere” – Aron Thomas
“The tiles were very up to date and of excellent quality!” – Jane Snyder
Negative feedback primarily concerns issues with product quality and customer service. Customers expressed dissatisfaction with the quality control and manufacturing standards, with some stating they received tiles that did not meet expectations.
Examples of negative reviews include:
“Buying from Elysium Tile was a huge mistake!!!” – George Cahlik
“This is a horrible company, go anywhere else in the USA” – Tom Rodriguez
Review Summary:
Positive Sentiments: High-quality tiles, helpful customer service, and a welcoming atmosphere.
Negative Sentiments: Quality control issues, dissatisfaction with product manufacturing, and poor customer experience.
Additional Ratings:
Total Lead Smart Rating: 6.7/10
This rating reflects general customer satisfaction regarding product quality and customer service, despite the notable complaints about unresolved issues and product defects. While Elysium Tile has a solid reputation for variety and service, the negative feedback regarding quality control is a crucial consideration for potential customers.
Conclusion:
Elysium Tile appears to offer a diverse selection of tiles and a helpful shopping experience in Palmetto, FL. However, potential customers should weigh the positive aspects against the concerns raised about quality control and service before making a purchase.
Member Since August 2024
Listing Id 326826