Lowe’s Home Improvement

Overview:
Lowe’s Home Improvement is a prominent home improvement store located in Ocala, FL. The store offers a wide range of products aimed at assisting customers with various home improvement tasks, including flooring, gardening, appliances, and more.

Services Provided:
– Home improvement products
– Flooring solutions
– Gardening supplies
– Appliances
– Customer service and support

Timings:
Monday to Saturday 6 AM to 10 PM; Sunday 8 AM to 8 PM

Contact Information:
Phone: (352) 861-3900
Website: www.lowes.com/store/FL-Ocala/2753?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-go-_-2753-_-na-_-0-_-0&y_source=1_MTE4MzIwNC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

Customer Reviews and Sentiment:
Lowe’s Home Improvement has garnered a rating of 4.1 stars based on 2,587 reviews across various platforms.

Positive feedback emphasizes the store’s great customer service, helpful staff, and positive shopping experience.

Examples of positive reviews include:
“Never had no problem here nice customer service.” – Michael Collins
“Solid Lowe’s location. Friendly helpful staff.” – Mike Mildner Moparmyk440
“Great service and Mr. Luis was of great help.” – Ana

However, there are also mentions of issues with staff availability and discount accuracy.

Negative sentiments include:
“Hard to find help sometimes.” – Jim Thompson
“They are changing the military discount from the card and it is not always accurate.” – William Kraft

Review Summary:
Positive Sentiments: Excellent customer service, helpful staff, quality product selection, and a good shopping environment.
Negative Sentiments: Inconsistent staff availability and issues with military discount accuracy.

Additional Ratings:
BirdEye: 4.1 stars based on 2,587 reviews, reflecting a consistent level of customer satisfaction with noted areas for improvement.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).
Total Lead Smart Rating: 7.5/10

This rating reflects overall customer satisfaction, product quality, and the noted issues with staffing and discounts, balancing both the positive and negative sentiments.

Conclusion:
Lowe’s Home Improvement in Ocala, FL is a reliable option for customers seeking a variety of home improvement solutions and quality customer service. However, shoppers should be prepared for occasional difficulties in staff availability and potential inconsistencies regarding discounts.