Gulf Coast Flooring Distributor LLC

Overview:
Gulf Coast Flooring Distributor LLC is a flooring store located in Naples, Florida. The company specializes in providing various flooring products and delivery services. They serve both individual consumers and businesses in need of flooring solutions.

Services Provided:
– Flooring sales
– Product delivery
– Customer support for flooring inquiries

Timings:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (239) 345-0165
Website: http://www.gcfdistributor.com/

Customer Reviews and Sentiment:
Gulf Coast Flooring Distributor LLC has garnered mixed reviews across platforms:

Google Reviews: 4.1 stars based on 88 reviews.

Positive feedback often highlights good service, effective communication, and helpful staff. Customers particularly praised specific delivery personnel for their efficiency and professionalism.

Examples of positive reviews include:
“Berto was awesome. Good communication. Great attention to detail.” – Florida Rhythm Kings
“Mike provided outstanding service! His professionalism and helpfulness made my experience seamless.” – Jay Moore
“Mike is a great delivery person! He listened to my request.” – May

However, there have been significant complaints regarding communication and order fulfillment.

Examples of negative reviews include:
“Go somewhere else. No response to emails, no response to phone calls.” – Ryan Weaver
“Company is a scam, ordered a Schluter kit from this seller… They will not answer the phone or respond to emails.” – Drew Roush
“Numerous attempts to speak to someone there and no success.” – Peter McConney

Review Summary:
Positive Sentiments: Good communication, professional delivery staff, quick service.
Negative Sentiments: Poor customer service, unresponsive to inquiries, issues with order fulfillment.

Additional Ratings:
BirdEye: 4.1 stars based on 88 reviews, reflecting a similar taste of customer satisfaction alongside issues.
Total Lead Smart Rating: 5.2/10. This score is based on the balance between positive feedback regarding service and the substantial concerns about unresponsiveness and order issues raised in several reviews.

Conclusion:
Gulf Coast Flooring Distributor LLC displays a range of customer experiences, with commendable service attributed to specific employees. Nonetheless, issues with order fulfillment and communication may urge potential customers to proceed with caution before making a purchase.