Diamond Floor Covering

Dalton Grigston

a month ago

Go somewhere else, don’t waste your time here. They use a third party to install flooring and they do a bad job. Our LVP only lasted 6 months – Ownership doesn’t honor warranties, Sales Reps hid ownership on problems – then they then start blaming your house for the problem or the product.

Purpose Real Estate Group

5 months ago

Professional, efficient, and priced reasonable. I’ve had the pleasure of working with Mike and their crew for going on 8 years now. They always stand by their word and provide a great end result on their installations. Would recommend to anybody.

Ethan White

a year ago

On Time, Product, and Installation was performed as promised. The Two installers were So Polite, Neat, Clean and Very Very Professional. The Installers left the Occupied home in the Same position, except for my 86 Year Old Mom’s Entire House Brand New Wood Flooring, Thank You Diamond Flooring, and a BiG Thank You for Your Two Installation Team!!🙏👍

Laura Blake

a year ago

They did a wonderful job installing my carpet. Would highly recommend them.

Flores Rodriguez

3 years ago

Nice

Lucy Roesler

3 years ago

If you are looking for quality floors with expert installation, Diamond is your place. We have had our entire house replaced by Diamond and I have recommended them to family and friends. We replaced our living space with LVT and I LOVE it. Durable, washable and super upgraded wood appearance. We have upgraded bedrooms with carpet and even had our back porch ceramic tiled. Wonderful customer service and fast installation each time.

steven colonna

3 years ago

I’d give these clowns a ZERO if it would let me. Stay away from this business at all costs. We just moved into our new home and were looking to replace some flooring. We needed carpet and flooring for upstairs and wanted hardwoods in our kitchen and dinette area (294 sq ft). We were recommended to Diamond Flooring from a friend and were totally disappointed. Michael (owners son) came to measure the kitchen and decided to add the laundry room to the order after being told we weren’t interested in that room getting done. This should’ve been a telltale sign of what was going to come. The wood showed up and only had ONE person to off load it and bring it in the house. Of course, I did a majority of the moving the wood into the house. When the “subcontractors” came to install the floor (wasn’t mentioned that subcontractors were being used), I was traveling for work. My wife was there to supervise. When arrived home the floors were done and looked pretty good. I did write and email and call him to Michael letting him know that there were some issues with protruding nails. I also took care of knocking these in as we had the sand and finish people coming the next day. I noticed while the living room was being sanded that three cabinets in the BRAND NEW KITCHEN were damaged. There were dents in the cabinetry. I called Michael to express my concerns and without hesitation or taking a breath, he denied any responsibility for the damages. He had the nerve to ask me why I didn’t mention it to him in my previous email and phone call. I told Michael that it wasn’t noticed until later when my wife pointed them out. Apparently she saw them after the “subcontractors” left and didn’t mention it until later the next day when I noticed them as well. Michaels complete disregard for my property was one thing. Not even making an attempt or suggestion to come and look at the damages was the tipping point. I told him I wanted to speak to some other than him in a senior capacity. This happened to be “Al” Michaels father. Well, the apple doesn’t fall to far from the tree. This man with all his wisdom, had the same approach: Deny responsibility for ANYTHING, without even a look. This is just bad business. Not once did they not empathize with the fact that their “subcontractors” may have (They did) damage my $13000 cabinets. In fact, AL (as if he were talking to a 15 yr old) gave me an analogy to compare my complaint. Of course, the analogy was totally unrelated and unparalleled to my scenario, yet somewhat disrespectful in nature. I have been in the construction business for 20+ years and know exactly what tool made the exact three marks on my cabinets and I want that tool in my house to prove to AL (who already knows) that his “Subcontractor” damaged my cabinets. Diamond Flooring LLC is the epidemy of shotty, sneaky and completely unprofessional. Being in the home improvement industry myself on a corporate level for a National BBB accredited and A+ rated company, I cannot see how this kind of business practices are on the same grade level as my company that revenued $300M last year. I want my kitchen fixed, accreditation stripped from this mockery of a company and a rating applied that is becoming of their poor business practices. “C” at best. I will also be filing a complaint with the Attorney General’s Office and the Business Licensing Dept.

Kristen Maddox

3 years ago

We could not have been more pleased with the service and result of using Diamond Floor! We were in a lurch! We moved into our new home and, much to our surprise, found out all the floors needed replacing! We called Michael on a Friday, he was onsite by Monday, sent us the quote, and the crew arrived Tuesday morning. They were fast, very talented, and our floors are BEAUTIFUL! They completed the entire 2600 square foot home in one day! They were thorough, they moved everything themselves, and everything looks, feels, and smells amazing. Now it really feels like a NEW home!

Sarah Mahloch

4 years ago

Impressed with how quick they were able to repair my flooring. They certainly went above and beyond while repairing my floors. Since they had to remove some quarter roll edging that was damaged by a Home Depot delivery and installation, they cut a new piece to fit and replaced it.

george girgis

4 years ago

The owner is a reasonable man !