Dorothy’s Tile & Stone

Overview:
Dorothy’s Tile & Stone is a family-owned tile store located in Modesto, California. The business specializes in providing a wide selection of tile products suitable for various projects, including floors, kitchens, and bathrooms.

Services Provided:
– Tile sales
– Special orders on tile
– Customer assistance and consultation
– Quality materials for contractors and homeowners

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (209) 521-9395

Customer Reviews and Sentiment:
Dorothy’s Tile & Stone has received positive feedback across various platforms:

Google Reviews: 4.4 stars based on 22 reviews.

Positive feedback highlights the store’s diverse tile selection and knowledgeable staff, particularly noting the helpfulness and friendliness of employees.

Examples of positive reviews include:
“Travis was extremely helpful and friendly… I’m going back to purchase new tile for a different project.” – Mic Rivas
“Great family owned store!!!!!!! Been goin here SINCE!!!!!1!!!!!!” – Spencer Karlow
“They have very helpful people and great quality materials.” – Angel Castro

The negative sentiment includes a significant complaint about unprofessionalism that stood out among reviews.

Review Summary:
Positive Sentiments: Wide selection of tiles, knowledgeable and friendly staff, great customer service, quick turnaround on special orders.
Negative Sentiments: Instances of unprofessional behavior noted, though rare in the overall customer experience.

Additional Ratings:
BirdEye: 4.4 stars based on 22 reviews, indicating strong overall satisfaction from customers.
Total Lead Smart Rating: 8.0/10. This rating reflects a robust positive sentiment surrounding the quality of products and customer service, tempered slightly by isolated complaints about unprofessionalism.

Conclusion:
Dorothy’s Tile & Stone appears to be a reliable choice for tile shopping in Modesto, CA, especially appreciated for its wide range of products and excellent customer assistance. Potential customers can expect a warm shopping experience, although it’s advisable to be aware of the occasional mention of unprofessional conduct in reviews.