Joers Floor Center Carpet One in Mishawaka, Indiana 46545

Joers Floor Center Carpet One

4119 Grape Rd, Mishawaka, IN 46545

4.6 (114 reviews)

Overview:
Joers Floor Center Carpet One is a renowned flooring store located in Mishawaka, IN. The company specializes in a wide range of flooring solutions, including carpets, hardwoods, tiles, and area rugs. With a commitment to providing quality products and exceptional customer service, Joers has established itself as a go-to resource for flooring needs in the area.

Services Provided:
– Carpet sales and installation
– Hardwood flooring options
– Tile flooring solutions
– Area rugs
– Professional consultation and advice

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (574) 277-9711
Website: http://joerscarpetonemishawaka.com/

Customer Reviews and Sentiment:
Joers Floor Center Carpet One has received positive feedback across various platforms:

Google Reviews: 4.6 stars based on 114 reviews.

Positive sentiments highlight the company’s knowledgeable staff, friendly service, and high-quality installations. Many customers specifically mention the exceptional assistance from Jeb and Erica, as well as the overall efficiency of the installation process.

Examples of positive reviews include:
“Super friendly, attentive, knowledgeable and helpful. Professional.” – Steve Salisbury
“Jeb was amazing in helping us pick out our new floors. They were expertly installed. Definitely recommend Joers!” – Eric Mahone
“We have been working with Jeb and can’t thank him enough for all his efficiency and follow through.” – Dana Neumann

However, there is a notable negative review regarding product availability which mentions a discontinued area rug that led to customer disappointment:
“Very disappointed that Joer’s continues to carry a sample of a rug no longer available.” – Beth Brown

Review Summary:
Positive Sentiments: Knowledgeable staff, friendly service, expert installation, efficient processes, and quality products.
Negative Sentiments: Issues with product availability and discontinued items.

Additional Ratings:
BirdEye: 4.6 stars based on 114 reviews, reinforcing strong customer satisfaction.
Total Lead Smart Rating: 9.0/10 – This rating reflects excellent customer service experiences and high-quality workmanship, with only a minor drawback due to product availability issues mentioned in reviews.

Conclusion:
Joers Floor Center Carpet One in Mishawaka, IN, stands out as a top choice for flooring needs, particularly praised for its knowledgeable staff and quality installations. While there are occasional product availability concerns, overall customer feedback indicates a high level of satisfaction, making it a recommended option for potential customers.

Member Since August 2024

Listing Id 322544

Contact Info

4119 Grape Rd, Mishawaka, IN 46545
(574) 277-9711
Lead Smart Rating :
9.0/10.0

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Listing location

4119 Grape Rd, Mishawaka, IN 46545

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Reviews

Steve Salisbury

11 months ago

Super friendly, attentive, knowledgeable and helpful. Professional.

Beth Brown

11 months ago

I know it’s not the salesperson’s fault, but we had been looking for an area rug to go with our new furniture. We spent hours going from store to store. We finally found a rug that we loved at Joer’s Floor Center. The problem….when they called to order the size we needed, we found out it is now discontinued. Very disappointed that Joer’s continues to carry a sample of a rug no longer available.

CaseyB.

a year ago

Was our first dealing with Joers and upon entry Jeb greeted us and put us in the right direction. offered great knowledge and advise to allow us to get the products we needed as well as a great end result. installation crew was top notch as well. i can say i highly doubt id go anywhere else for flooring.

Eric Mahone

a year ago

Jeb was amazing in helping us pick out our new floors. They were expertly installed. Definitely recommend Joers!

Kevin Buccellato

a year ago

We’ve used Joers on many project through the years and they have always exceeded our expectations. Jeb always goes above and beyond to find the right material and help us meet our project deadlines!

Aimee Buccellato

a year ago

Jeb (especially) and his team are knowledgeable and dedicated to projects large and small. I’m very grateful to have them as a trustworthy, quality local resource! And Jeb really is THE best.

Audra Persino

a year ago

Erica, the sales associate we worked with, was really knowledgeable and found us some nice carpet options within a matter of minutes. She was also great about accommodating our weird timeline around moving into a new house. The installers did a wonderful job, especially considering the size of the job and since our stair spindles presented a challenge in blending the seams. You can’t see the seams whatsoever! It all looks flawless. Super easy process from start to finish. Couldn’t ask for a better experience!

Laura McNally

a year ago

We’ve had three rooms carpeted and our kitchen floors redone. Joers is the best and Jeb is wonderful to work with!

Dana Neumann

a year ago

We have been working with Jeb and can’t thank him enough for all his efficiency and follow through. We have worked with him numerous times before and highly recommend asking for Jeb.

jim spencer

a year ago

We have been to 4 or 5 flooring store. The selections have been limited. We went to carpet one, joers floors and man do they have the flooring. Erica Richard walked us through and showed us options. She was so nice and very and I mean very knowledgeable. We’ve been looking for a retro style flooring for our kitchen and she is researching to try and accommodate us. Thanks Erica.