Master Tile Carpet One Floor & Home

Overview:
Master Tile Carpet One Floor & Home, located in Merrillville, IN, is a carpet store renowned for its extensive selection of flooring products. With a focus on customer service and knowledgeable staff, the company offers a variety of options for home flooring needs.

Services Provided:
Carpet sales, tile selection, flooring installation, customer consultation, home merchandise for bathroom and tile needs.

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (219) 738-2900
Website: http://www.carpetone.com/

Customer Reviews and Sentiment:
Master Tile Carpet One Floor & Home has garnered positive reviews, achieving a high rating of 4.8 stars based on 27 reviews across various platforms.

Positive feedback consistently highlights the extensive range of product options, knowledgeable staff, and excellent customer service.

Examples of positive reviews include:
“Great experience!! Bob has 100’s of options… makes selection a breeze.” – Mark Grandbois
“Great selections, people and service.” – Helen Bessette
“Wonderful salesperson and talented trades people.” – Chris Azinger

However, there is some criticism regarding pricing and customer engagement:
“Expensive vs other tile places… no one offered suggestions.” – Amy Wiess

Review Summary:
Positive Sentiments: Extensive selection of products, knowledgeable and friendly staff, excellent customer service, helpful consultation.
Negative Sentiments: Higher pricing compared to competitors, lack of proactive suggestions from staff.

Additional Ratings:
BirdEye: 4.8 stars based on 27 reviews, reflecting a strong customer satisfaction.
Total Lead Smart Rating: 8.9/10. This rating indicates a high level of customer satisfaction with minor concerns regarding suggestions for customers.

Conclusion:
Master Tile Carpet One Floor & Home is highly regarded for its exceptional customer service and wide selection of flooring options in Merrillville, IN. While customers may find it pricier compared to some competitors, the knowledgeable staff and overall positive experience make it a recommended choice for flooring needs.