Mohawk Industries Inc

Overview:
Mohawk Industries Inc is a flooring contractor located in Mendota Heights, MN. The company specializes in providing flooring solutions and services, catering to both commercial and residential clients.

Services Provided:
– Flooring installation
– Product pickup
– Customer service and support

Timings:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (651) 405-8300
Website: https://mohawkind.com/

Customer Reviews and Sentiment:

Mohawk Industries Inc has received varied reviews with an average rating of 4.3 stars based on 22 reviews.

Positive feedback emphasizes the company’s friendly staff, quick service, and efficient product pickup. Customers have praised their organized operations and overall pleasant experiences.

Examples of positive reviews include:
“Friendly people great service” – Shain Hester
“Quick and easy product pickup. Very well organized.” – Richard Stoeckel
“Best loading experience. In and out fast!” – Wade Asher

Negative sentiments include complaints about slow service and issues with loading and paperwork. Some customers expressed frustration with unhelpful staff and poor communication during their experiences.

An example of a negative review is:
“7 hrs to get loaded. The freight wasn’t loaded correctly. I hope to never go back here again!” – Rich Stephens
“Rude, unhelpful, unacceptable.” – Grant Boulanger

Review Summary:
Positive Sentiments: Friendly staff, quick and organized service, efficient loading and product pickup.
Negative Sentiments: Slow unloading, communication issues, unhelpful staff experiences.

Additional Ratings:
BirdEye: 4.3 stars based on 22 reviews, indicating a generally positive customer satisfaction with some notable exceptions.
Total Lead Smart Rating: 7.5/10 (Calculated based on overall customer satisfaction with positive experiences but tempered by complaints of service inconsistencies.)

Conclusion:
Mohawk Industries Inc stands out as a flooring contractor in Mendota Heights, MN, lauded for its friendly service and efficiency. However, potential customers should remain aware of the mixed reviews regarding communication and loading experiences to make an informed decision.