Lambert’s Flooring Solutions in Maryville-TN, Tennessee 37804

Lambert’s Flooring Solutions

116 E Harper Ave, Maryville, TN 37804

3.4 (10 reviews)

Overview:
Lambert’s Flooring Solutions is a flooring store located in Maryville, TN. The business specializes in providing a range of flooring options, including carpets and tiles, catering to both residential and commercial clients.

Services Provided:
– Carpet installation
– Tile installation
– Flooring sales
– Flooring repairs

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (865) 982-6942

Customer Reviews and Sentiment:
Google Reviews: 3.4 stars based on 10 reviews.

Positive feedback highlights the extensive selection and pricing of flooring options as well as good service from individual staff members.

Examples of positive reviews include:
“Great selection and pricing.” – Brock Taylor
“Great local company with great experienced and skilled staff!” – Tonia Latham
“They had what I was looking for at a better price than two other places.” – Joseph Hartman

However, customer complaints center around poor installation, lack of follow-up on repairs, and unresponsiveness.

Examples of negative reviews include:
“Worst experience ever!! … Flooring coming up in places they refuse to fix.” – Kris Hillis
“Very poor service. They installed flooring in my new home and there were lumps under the carpet…” – Joyce Troyer

Review Summary:
Positive Sentiments: Good selection, affordable prices, skilled staff.
Negative Sentiments: Poor installation quality, lack of customer service, unprofessional behavior regarding repairs.

Additional Ratings:
BirdEye: 3.4 stars based on 10 reviews, indicating a mix of satisfaction and dissatisfaction among customers.

Total Lead Smart Rating: 4.3/10
This rating reflects the balance between positive experiences regarding selection and pricing, against the backdrop of significant issues related to installation and customer service complaints.

Conclusion:
Lambert’s Flooring Solutions offers a variety of flooring options at competitive prices in Maryville, TN. While some customers praise the selection and expertise of staff, many express frustration over installation issues and unresponsive service. Prospective clients should carefully consider these reviews before engaging with the company.

Member Since August 2024

Listing Id 320817

Contact Info

116 E Harper Ave, Maryville, TN 37804
(865) 982-6942
Lead Smart Rating :
4.3/10.0

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116 E Harper Ave, Maryville, TN 37804

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Reviews

Brock Taylor

3 years ago

Great selection and pricing

Kris Hillis

3 years ago

Worst experience ever!! Paid for and promised extra flooring we didn’t receive. Flooring coming up in places they refuse to fix. Refuse to help at all with any issues!! Do not use this company, you will regret it.

Calissa Anderson

3 years ago

Found the perfect carpet here. I was so excited to get it in my 3 girls bedrooms. When they showed up to put it in it was the wrong color. When we called to say it was the wrong color he said it would be two weeks before they could get in the correct carpet. (And we were on a time line.) And that it wouldn’t be as thick and soft as the one that was at my house. If that was the fact how come when I ordered it, it was gonna be. Felt like we were lied to. He offered to take 10% off (So basically the tax. So he wasn’t out any money). I said the heck with it. We needed the carpet in. So I went with it. Then after they left I noticed it wasn’t done. Had to call them back to finish it. There was 3 spots where they didn’t finish cutting it. Then when they left they left all the scrap pieces and the old carpet and padding by the road and said that Mr. Limbert was gonna have someone come by and get it. It sat out there for over a week and we had to tell him it was still out there and needed picked up. I would not recommend them to anyone. SORRY😞

Tonia Latham

4 years ago

Great local company with great experienced and skilled staff! Definitely the go-to company for your flooring needs in Blount County. Charlie will make sure you get great service and excellent results.

Sandra Sica

5 years ago

This company was eager to get my business but don’t ask them to repair or replace defective planks. I’m an 82 yr old disabled widow who called and called. They blocked my phone number. I have a defective boar that needs replacing and I have the board but they won’t come. I had to go out and buy floor filler because of the poor installation. Pay a little more for companies to lay your flooring and have it done right.

David Mills

5 years ago

Come over and see how we can help you get your new floor in the door!

Joseph Hartman

5 years ago

They had what i was looking for at a better price than two other places. I will definitely use him again.

Joyce Troyer

5 years ago

Very poor service. They installed flooring in my new home and there were lumps under the carpet and so many uneven tiles that they are a trip hazard. Asked them to correct the problem and they said they would but never showed up when I tried to call to find out why they wouldn’t answer the phone. After two months I gave up and decided I would never do business or recommend them. Worst floor I have seen in 50 years and 4 houses.

Puroshot Shitprashat

5 years ago

Awesome service and selection!