Hoboken Floors

Overview:
Hoboken Floors is a flooring store located in Long Branch, NJ. The company specializes in a variety of flooring services and products, with a focus on customer satisfaction and quality service.

Services Provided:
– Flooring options (hardwood, supplies)
– Customer service
– Estimates and project completion

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (732) 229-8600
Website: www.hobokenfloor.com

Customer Reviews and Sentiment:
Hoboken Floors has a mixed reception based on reviews across various platforms:

Google Reviews: 3.8 stars based on 16 reviews.

Positive feedback highlights the company’s professionalism, helpful staff, and quality products. Customers have appreciated the excellent customer service and a wide range of supplies.

Examples of positive reviews include:
“Awesome service.” – Jacob Zaretsky
“Nice people, 100% professional. Highly recommended.” – Jerry Revich
“Best customer service.” – Eduardo Artieda

On the other hand, there have been complaints regarding project management and communication issues. A customer reported a series of frustrations with uncompleted work and pricing disputes after initial agreements.

Examples of negative reviews include:
“My very recent experience with this flooring company was nothing short of awful.” – Sylvia Clancy

Review Summary:
Positive Sentiments: Professional staff, great customer service, high-quality products, helpfulness.
Negative Sentiments: Issues with project completion, communication problems, and pricing disputes.

Additional Ratings:
BirdEye: 3.8 stars based on 16 reviews, echoing mixed but generally positive sentiments.
Total Lead Smart Rating: 6.5/10, considering the strong positive feedback but noting concerns about unresolved customer service issues.

Conclusion:
Hoboken Floors appears to be a reasonably reliable option for flooring services in Long Branch, NJ, known for its helpful staff and good product range. However, potential customers should be cautious of reported communication and project management issues before engaging their services.