Carpet Spectrum, Inc.

Michael Robinson

a month ago

Fantastic service and pricing. My mom needed carpet in 3 rooms of her home in Torrance. Costco referred us to Carpet Spectrum. The salesman visited us at my mom’s home, guided us to the best carpet for us, and provided a written proposal the same day. He was super responsive and helpful. The installers took two days and were skilled, polite, and clean. The price was $1k below another carpet store in the area that many people use. The experience could not have been better. What a surprise in this day and age to have a company that provides great old fashioned service. Hats off to Carpet Spectrum.

Sylvia Brown

2 months ago

My relationship with Carpet Spectrum, Inc. began in 2020 when I was in need of vinyl flooring installation for the upstairs of my family home turned rental. This was a very challenging time for me to take on this type of project, as my mother had just passed in February of that year. I pursued other quotes and in my final analysis, Carpet Spectrum via Costco was my overall best deal. Further, that this was the beginning of my relationship with their professional, informed and kind representative Brian. Brian possesses great communication and interpersonal skills and his love of his work was really evident every step of the way. He was very patient with me, as I was in a huge learning curve regarding flooring installation at that time. He educated me and went above and beyond to make my experience pleasant. My flooring job was beautiful! And, his team even identified a compromised area of my base flooring, while doing a fantastic job of reinforcing it for future safety of all occupants. Brining my experiences forward, I had to contact Brian again recently in hopes that he was still available 3 1/2 years later. And, he was. This truly speaks to the longevity and reliability of this companies employees. He immediately responded to my text and was diligent in assisting me with a repair to my existing flooring. The quote was competitive and fair. The work was beautiful! Kudos to Brian for being here for me again when I needed him and for patiently sharing pertinent information for future care of my flooring, including links for cleaner and maintenance products without me asking.

Cici Chao

7 months ago

We closed on a townhome back in May and unfortunately realized that the tile flooring on the second floor was completely done incorrectly when contacting multiple businesses about repairing some loose tiles. After speaking with several contractors, we chose Carpet Spectrum due to their time in the industry and the fact they were licensed specifically for flooring and tile as I wanted things done right the first time. I made multiple trips to their location in Lomita to take a look at samples and they allow you to borrow some to take home to see how it’ll look in the space. The staff was always friendly and Jason came on-site to our home to measure the space for an estimate; he also answered any questions I had via email and was very responsive. We decided for ease & pricing to go with a luxury vinyl plank and everything was done in 5 days. We love how the flooring turned out and it was a huge plus that they also took care of moving our appliances during install. Highly recommend Carpet Spectrum for your flooring needs!

greg nelson

9 months ago

We recently had a Luxury Vinyl Flooring installed throughout our 3 bedroom home. We are very pleased. The flooriing looks wonderful. The installers were excellent, and went above and beyond to make sure the job was done well. We worked with Jason F., Sales Assoc. who is a true professional and a pleasure to work with. We highly recommend Jason and the team at Carpet Spectrum.

Sara Payne

10 months ago

Knowledgeable and helpful staff. Great selections.

Sergio Ruiz

a year ago

The best in floors, and other accessories to improve your home., the best service in English and Spanish.

Richard St Amant

a year ago

I am property manager. Using Carpet Spectrum for 30 Years for business and personal. Beautiful show room. Superior service and installation.

Kathleen Kostrzewa

a year ago

Carpet Spectrum just installed wood flooring and carpeting in our 2 bedroom condo. We were very impressed with the entire team. Jan helped us pick out the materials – explaining the different kinds of flooring and carpeting offered with most available to be seen in the store. We were able to take home various samples to see how they looked in our spaces. Jason came out to measure and explain the installation process so we could prepare. The installers were very professional and courteous and before they left every day they cleaned up as best they could so we could still continue to function in the condo. Our job took 5 full days to complete. I highly recommend Carpet Spectrum – we were very impressed from start to finish.

Norma Kinder

2 years ago

Poor follow up. I have been waiting five months for paperwork and installation. Jim keeps putting me off from honest updates on permit and product ordered. I don’t recommend them to anyone who wants the work done right away. Product quality seems good. After writing this review, I realized there was a lot of mis communications that happened and had to realize the shipment delay due to Covid and product not in stock. I am very pleased with tile and installation in two baths and kitchen. The only reason of the four stars was due to the length of time it took to complete the process.

Glenn Mitchell

3 years ago

Great selection and very helpful staff. Installation crew are top notch professionals.