Overview:
Marbella Flooring LLC is a flooring store located in Livonia, MI. The company is known for its high-quality flooring solutions and exceptional customer service, making it a popular choice for both residential and commercial flooring needs.
Services Provided:
– Flooring Sales
– Flooring Installation
– Floor Leveling
– Customer Consultation
Timings:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (248) 800-7777
Website: http://marbellaflooring.com/
Customer Reviews and Sentiment:
Marbella Flooring LLC has received overwhelmingly positive reviews across various platforms:
Google Reviews: 4.8 stars based on 38 reviews.
Positive feedback highlights the company’s professionalism, thoroughness, and customer care. Customers have expressed satisfaction with the quality of the work and materials used.
Examples of positive reviews include:
“Milad and Eddie were amazing… I walked in not knowing much… explained everything, were more than fair…” – Martha Lorene
“Amazing price and completely in love with the final product! Recommend 100%” – Rebecca Rodriguez
“The guys were very thorough!… Great work Fellas 10/10” – Renita Watts
However, there are concerns noted about communication and job execution.
An example of a negative review states:
“They charged us for skim coat to level the floors and didn’t use any… now our floors are uneven…” – Averi Hill
Review Summary:
Positive Sentiments: Professional staff, high-quality workmanship, thorough service, fair pricing, strong customer care.
Negative Sentiments: Issues with job execution, communication problems, unresolved complaints.
Additional Ratings:
BirdEye: 4.8 stars based on 38 reviews, indicating consistent customer satisfaction.
Total Lead Smart Rating: 8.5/10, reflecting strong positive feedback but noting the serious complaint regarding job quality and execution.
Conclusion:
Marbella Flooring LLC is a highly regarded choice for flooring services in Livonia, MI, particularly noted for its customer-focused approach and quality work. However, potential clients should consider the mixed feedback regarding job execution and communication before proceeding.
Member Since August 2024
Listing Id 318793