The Tile Shop

Overview:
The Tile Shop is a prominent tile store located in Little Rock, Arkansas. The store offers a wide variety of tile selections along with knowledgeable staff to assist customers in finding the perfect tile for their home improvement projects.

Services Provided:
– Tile sales
– Design ideas and suggestions
– Installation information
– Customer assistance

Timings:
Monday to Saturday 9 AM to 6 PM, Sunday 11 AM to 5 PM
Closed on any days? No information available.

Contact Information:
Phone: (501) 954-7637
Website: https://www.tileshop.com/store-locator/little-rock

Customer Reviews and Sentiment:

The Tile Shop has a solid reputation with a rating of 4.5 stars based on 73 reviews across various platforms.

Positive feedback emphasizes the friendly and helpful staff, extensive selection of tile options, and a welcoming shopping environment.

Examples of positive reviews include:
“Great staff and customer service… Great place to shop and get design ideas!” – Vicki Settles
“Beautiful selection and great service. Morgan was awesome!” – Jackie Flowers
“Oh so friendly and helpful! Tammy is awesome!” – Steve Hyatt

However, there are some concerns about product availability, as noted by a customer who faced difficulties with certain tile sizes being out of stock.

Examples of negative reviews include:
“Very helpful staff, unfortunately we tried six different tile sizes and tiles. All were not in stock.” – Thomas W.

Review Summary:
Positive Sentiments: Friendly and helpful staff, extensive tile selection, clean and well-organized store, and professional service.
Negative Sentiments: Issues with stock availability and occasional customer dissatisfaction.

Additional Ratings:
BirdEye: 4.5 stars based on 73 reviews, affirming the positive experiences shared by customers.

Total Lead Smart Rating: 8.0
This rating reflects overall customer satisfaction, quality of service, and the occasional stock-related issues noted in the reviews.

Conclusion:
The Tile Shop stands out as a reliable destination for tile shopping in Little Rock, AR, boasting a vast selection and exceptional customer service. While there are some concerns regarding product availability, the overall positive sentiment from clients suggests a commendable shopping experience.