Claude’s Flooring

Overview:
Claude’s Flooring is a flooring store located in Lafayette, LA. It specializes in various flooring solutions but has garnered a low customer satisfaction rating, indicating issues with service quality.

Services Provided:
– Flooring installation
– Floor repair

Contact Information:
Phone: (337) 781-0121

Customer Reviews and Sentiment:
Claude’s Flooring has received notably negative reviews across various platforms:

Google Reviews: 2.3 stars based on 3 reviews.

Positive feedback from one review mentions good quality floors:
“Floors are good.” – David Lacombe

Conversely, negative feedback highlights severe issues with professionalism and service:
“Claude took advantage of my 82 year old grandmother… He promised he would be back the following day and did not show up for another three more days ONLY because I filed a police report.” – Macki Nevils
“Claude’s flooring is not a company I would recommend… left our home in disarray.” – Lewis

Review Summary:
Positive Sentiments: Good quality flooring.
Negative Sentiments: Poor professionalism, incomplete jobs, issues with customer service, and negative experiences with integrity.

Additional Ratings:
Total Lead Smart Rating: 3.0/10
This rating reflects the overall dissatisfaction from customers, significant complaints regarding service quality, and a very low average review score.

Conclusion:
Claude’s Flooring appears to be a concerning choice for flooring services in Lafayette, LA. While there is some acknowledgment of the quality of the flooring, severe issues with professionalism and customer service overshadow the positives. Potential customers should exercise caution and consider alternative vendors based on the negative experiences reported.