Great Lakes Carpet & Tile

Overview:
Great Lakes Carpet & Tile is a flooring store located in Lady Lake, FL. They specialize in a wide variety of flooring options, including carpet, tile, and vinyl, and are known for providing excellent customer service throughout the sales and installation processes.

Services Provided:
– Carpet installation
– Tile installation
– Vinyl flooring solutions
– Sales assistance
– Custom selection support

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (352) 753-7502
Website: http://www.greatlakescarpet.com/

Customer Reviews and Sentiment:
Great Lakes Carpet & Tile boasts a rating of 4.3 stars based on 53 reviews.

Positive feedback emphasizes the company’s knowledgeable and friendly sales staff, professional installation crew, and high-quality products. Customers particularly appreciate the thoroughness of the installation and the attention to detail shown by the staff.

Examples of positive reviews include:
“I was educated by Nick so that I was able to make the right decision on my tile choices… I highly recommend this company.” – Maureen Fors
“Denise was great to work with in helping us select the flooring for our home. The installation job was very professional.” – Timothy Walsh

While reviews are predominantly positive, some customers expressed concerns regarding pricing for certain products and the installation timeline.

Examples of less favorable sentiments include:
“Haven’t gotten installed yet, so we’ll see…” – Larry P

Review Summary:
Positive Sentiments: Excellent customer service, professional installation, knowledgeable sales personnel, wide product selection, and good pricing.
Negative Sentiments: Concerns about product pricing and installation timing.

Additional Ratings:
BirdEye: 4.3 stars based on 53 reviews, reflecting a consistent level of customer satisfaction.
Total Lead Smart Rating: 8.2/10

This rating is reflective of the strong positive sentiments and overall satisfaction reported by customers, with only a few noted concerns regarding pricing and timing.

Conclusion:
Great Lakes Carpet & Tile is a reliable option for flooring solutions in Lady Lake, FL, particularly noted for their knowledgeable staff and quality installation services. However, potential customers should consider individual product pricing and allow sufficient time for installation when planning their projects.