Bluegrass Wood Floors

Overview:
Bluegrass Wood Floors, located in La Grange, KY, specializes in wood floor installation services. They focus on providing quality flooring solutions, although customer experiences have varied.

Services Provided:
– Wood floor installation
– Floor removal
– Engineered wood floor replacement

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (502) 419-8816

Customer Reviews and Sentiment:
Google Reviews: 3.8 stars based on 6 reviews.

Positive feedback emphasizes the quality of the flooring work and the efficiency of the small crew.

Examples of positive reviews include:
“Great company if you need flooring work call David” – Bluegrass Floors
“Accurate and fast but amazing quality work. Very efficient!!!” – David Woody

However, complaints primarily focus on poor communication, delays in project completion, and potential concerns regarding the authenticity of some reviews.
“A lot of wasted time and no communication” – Andrew Manning (1 star)
“Don’t expect them in timely manner…it took him 5 weeks to do the job” – Sandy Corbin (2 stars)

Review Summary:
Positive Sentiments: Quality work, efficiency, and professionalism were highlighted by some customers.
Negative Sentiments: Poor communication, delays in service, and questions regarding the legitimacy of reviews were mentioned in multiple complaints.

Additional Ratings:
Total Lead Smart Rating: 5.5/10
This rating reflects a balance of customer satisfaction with the quality of work against the backdrop of service delays and communication issues. Although some customers were pleased with the final product, the inconsistencies pointed out in reviews remain a concern.

Conclusion:
Bluegrass Wood Floors offers wood flooring services in La Grange, KY, with a reputation for quality craftsmanship. However, prospective clients should be wary of the reported issues regarding communication and timely completion before hiring their services.